RNRenuka N Syncfusion Team August 6, 2019 05:30 AM
Thanks for contacting Syncfusion Support.
The newly created groups in UMS is not listed in Dashboard server after click 'Synchronize' due to you have not enabled the application access for that group in the User Management Server.
To import any user/group to Dashboard Server, you have to enable application access for those users/groups in the particular Dashboard Server application. Please refer the below help documentation link,
After providing access for the desired groups, click on the “Synchronize” button in the Dashboard Server. Now, all the groups which has access for this application will be imported to the Dashboard Server.
Please let us know, if you have any queries.
BJBirgita JulianaAugust 7, 2019 02:47 AM
Thank you for your help! My problem was solved after I follow your instruction and documentation.
RNRenuka N Syncfusion Team August 7, 2019 03:45 AM
Thanks for your update.
We are glad to hear the provided solution works at your end. Please let us know, if you need any assistance. We are happy to assist you.