Header footer showing faded i.e. low opacity

Thread ID:	Created:	Updated:	Platform:	Replies:
146208	Jul 25,2019 03:51 PM UTC	Aug 19,2019 06:53 AM UTC	JavaScript - EJ 2	2

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Tags: DocumentEditor

Kundan

Asked On July 25, 2019 03:51 PM UTC

Header footer showing faded i.e. low opacity even in printing mode.

It should be showing/printing similar to other text.

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Ramya Thirugnanam [Syncfusion]

Replied On July 26, 2019 10:45 AM UTC

Hi Kundan,

Thanks for contacting Syncfusion support.

Showing the header/footer text in faded (low capacity):

This is the default word behavior. Header footer contents will be faded when it is not in focus. If you double click the header/footer, then text will be shown clearly. Please check below table for your reference.

Document Editor	MSWord

Printing the header/footer text in faded (low capacity):

We can reproduce the issue. We have confirmed this as a defect. We have logged the defect report for Header/Footer look fade on print. We will fix this issue and include it in our EJ2-Patch release which is scheduled on July 31, 2019.

Now, you can track the status of your request through the below feedback link.

Link: https://www.syncfusion.com/feedback/7773/header-footer-content-opacity-is-low-when-printing-the-document

Regards,

Ramya T

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Suriya Murugan [Syncfusion]

Replied On August 19, 2019 06:53 AM UTC

Hi Kundan,

We are glad to announce that our patch release (v17.2.39) is rolled out successfully and we have included the fix for opacity issue in header/footer printing.

Please upgrade to the latest version packages to resolve the issues.

https://www.npmjs.com/package/@syncfusion/ej2-documenteditor

Regards,

Suriya M.

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Header footer showing faded i.e. low opacity

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