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Syncfusion Feedback

Header footer showing faded i.e. low opacity

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146208 Jul 25,2019 03:51 PM UTC Aug 19,2019 06:53 AM UTC JavaScript - EJ 2 2
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Tags: DocumentEditor
Kundan
Asked On July 25, 2019 03:51 PM UTC

Header footer showing faded i.e. low opacity even in printing mode.

It should be showing/printing similar to other text.

Ramya Thirugnanam [Syncfusion]
Replied On July 26, 2019 10:45 AM UTC

Hi Kundan, 
 
Thanks for contacting Syncfusion support. 
 
Showing the header/footer text in faded (low capacity): 
 
This is the default word behavior. Header footer contents will be faded when it is not in focus. If you double click the header/footer, then text will be shown clearly. Please check below table for your reference.
  
 
Document Editor  
MSWord  
  
   
  
   
  
   
  
   
 
Printing the header/footer text in faded (low capacity): 
 
We can reproduce the issue. We have confirmed this as a defect. We have logged the defect report for Header/Footer look fade on print. We will fix this issue and include it in our EJ2-Patch release which is scheduled on July 31, 2019. 
 
Now, you can track the status of your request through the below feedback link.   
 
 
Regards, 
Ramya T 


Suriya Murugan [Syncfusion]
Replied On August 19, 2019 06:53 AM UTC

Hi Kundan, 
We are glad to announce that our patch release (v17.2.39) is rolled out successfully and we have included the fix for opacity issue in header/footer printing. 

Please upgrade to the latest version packages to resolve the issues. 
  
Regards, 
Suriya M. 


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