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sfPDFViewer crashing on UnLoad function

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145509 Jun 26,2019 04:58 AM UTC Jun 27,2019 02:07 PM UTC Xamarin.Forms 3
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Tags: PdfViewer
Gurvinder SIngh
Asked On June 26, 2019 04:58 AM UTC

Hi

my app  is crashing on the UnLoad of the SFPDFViewer

I am testing in Android 8.1
I have also checked your sample which you have shared in similar thread
http://www.syncfusion.com/downloads/support/forum/145306/ze/145306-766191873

Sathish Sivakumar [Syncfusion]
Replied On June 26, 2019 11:00 AM UTC

Hi Gurvinder, 

Greetings from Syncfusion. 

We tried to reproduce the crashing issue while unloading the PDF document in SfPdfViewer in Android 8.1 with the sample available in the below link. We cannot reproduce the crashing in our side and the PDF document unloaded properly from SfPdfViewer as expected. 


Kindly share the following details to check this issue in our side and it will be helpful for us to assist you with better solution. 

  • SfPdfViewer version
  • Xamarin.Forms version
  • Specific details about the android device or simulator
  • Replication procedure to reproduce the issue.

Regards, 
Sathish 


Gurvinder SIngh
Replied On June 26, 2019 07:05 PM UTC

hi , i have downloaded your added project and run it in my system,

it is showing same error, please check the attached video

https://drive.google.com/file/d/1zM_Q1EVdDD7V0aa8FCyunx3eobNChXY0/view?usp=sharing

so detail of xamarin form version and sfpdfviewer nuget version is mentioned in your project


and i am sharing details of my emulator


Sathish Sivakumar [Syncfusion]
Replied On June 27, 2019 02:07 PM UTC

Hi Guruvinder, 
 
A support incident to track the status of this query has been created under your account. Please log on to our support website to check for further updates.       
  
  
Kindly let us know if you need further assistance.        
   
Thanks,      
Sathish 


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