sfPDFViewer crashing on UnLoad function

[Gurvinder SIngh]

Hi

my app  is crashing on the UnLoad of the SFPDFViewer

I am testing in Android 8.1
I have also checked your sample which you have shared in similar thread
http://www.syncfusion.com/downloads/support/forum/145306/ze/145306-766191873

[Sathish Sivakumar]

Hi Gurvinder, 

Greetings from Syncfusion. 

We tried to reproduce the crashing issue while unloading the PDF document in SfPdfViewer in Android 8.1 with the sample available in the below link. We cannot reproduce the crashing in our side and the PDF document unloaded properly from SfPdfViewer as expected. 

http://www.syncfusion.com/downloads/support/forum/145306/ze/145306-766191873 

Kindly share the following details to check this issue in our side and it will be helpful for us to assist you with better solution. 

• SfPdfViewer version
• Xamarin.Forms version
• Specific details about the android device or simulator
• Replication procedure to reproduce the issue.

Regards, 

Sathish 

[Gurvinder SIngh]

hi , i have downloaded your added project and run it in my system,

it is showing same error, please check the attached video

https://drive.google.com/file/d/1zM_Q1EVdDD7V0aa8FCyunx3eobNChXY0/view?usp=sharing

so detail of xamarin form version and sfpdfviewer nuget version is mentioned in your project


and i am sharing details of my emulator

[Sathish Sivakumar]

Hi Guruvinder, 

 

A support incident to track the status of this query has been created under your account. Please log on to our support website to check for further updates.       

  

https://www.syncfusion.com/account/login?ReturnUrl=%2fsupport%2fdirecttrac%2fincidents 

  

Kindly let us know if you need further assistance.        

   

Thanks,      

Sathish