Dashboard app Stop working after 2 days - Iphone

[Juan Chau]

Dear Syncfusion,

I start using the syncfusion app for ios (iphone), but every 2 days stop working, the dashboards can be seeing in the list but after click on one of those nothing happens, we need to uninstall and reinstall the app and start working again. There is something i need to do to avoid this?

Thank You

Juan Chau

[Sankarlingam M]

Hi Juan Chau,  

Thanks for contacting Syncfusion Support.  

The issue “Dashboard app stop working” is a known issue in our side and we are working to fix this issue. We have planned to release a new version of mobile app along with this issue fix by the first week of July.  

Thanks, 

Sankar 

[Juan Chau]

Hi Juan Chau,  

Thanks for contacting Syncfusion Support.  

The issue “Dashboard app stop working” is a known issue in our side and we are working to fix this issue. We have planned to release a new version of mobile app along with this issue fix by the first week of July.  

Thanks, 

Sankar 

Thank You, 

Hope we can hace this new version online in those days.

Gracias!,

Espero podamos tener esa versión en estos días.

Juan

[Renuka N]

Hi Juan Chau,  

 

Thanks for the patience.   

 

We have fixed this issue in both Android and iOS apps, we have submitted it to the Store. Those apps are currently under review and yet to publish.   

 

We will update you once it is approved by the Store and published in live.  

 

Regards, 

Renuka N. 

[Renuka N]

Hi Juan Chau,   

Thanks for the patience.     

You can update the latest version of Android mobile app from the play store. Please find the latest mobile app details from the link below,     

https://play.google.com/store/apps/details?id=com.syncfusion.dashboard    

We have initiated the iOS app publishing and it is not yet published to live. We will let you know once the iOS app is published in live. 

Regards, 

Renuka N. 

[Renuka N]

Hi Juan Chau,   

Thanks for the patience.   

The latest version of iOS mobile app has been published and is now available for download. You can get the latest iOS mobile app in App Stores from the below link,   

https://apps.apple.com/us/app/syncfusion-dashboard-mobile/id1157300621   

Regards, 

Renuka N.