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Syncfusion Feedback

Diagram control doesn't work properly

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145126 Jun 7,2019 01:16 PM UTC Jul 30,2019 12:36 PM UTC ASP.NET MVC 6
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Tags: Diagram
Pedro Martínez
Asked On June 7, 2019 01:16 PM UTC

Hello,

Diagram doesn't work with the attached data source and HierarchicalTree Layout.

Thanks!

Attachment: data_c9cfc17d.zip

Ramya Thirugnanam [Syncfusion]
Replied On June 11, 2019 07:09 AM UTC

Hi Pedro,  
 
Thanks for contacting Syncfusion support. 
 
We have logged “Exception raised while rendering multiple parent layout” as an issue. The fix for this issue will be available in our volume 2 release on end of June 2019.  
 
Now, you can track the status of your request through the below feedback link. 
 
Regards,  
Ramya T 


Pedro Martínez
Replied On July 8, 2019 09:56 AM UTC

Hello,

It works with the last beta, but if you configures the diagram this way the diagram doesn't show anything:

  MultipleParent.DiagramModel.Constraints = Syncfusion.JavaScript.DataVisualization.DiagramEnums.DiagramConstraints.Default

            | Syncfusion.JavaScript.DataVisualization.DiagramEnums.DiagramConstraints.Routing

            | Syncfusion.JavaScript.DataVisualization.DiagramEnums.DiagramConstraints.Bridging

            ;


Ramya Thirugnanam [Syncfusion]
Replied On July 9, 2019 10:45 AM UTC

Hi Pedro,  
 
We can reproduce the reported issue at our end. We have logged “Exception raised while setting diagram LineRouting constraints” as a defect. The fix for this issue is estimated to be available on 30th July 2019.  
 
You can track the status of your request through below feedback link. 
 
 
Regards,
Ramya T 


Naganathan Ganesh Babu [Syncfusion]
Replied On July 30, 2019 09:14 AM UTC

Hi Pedro,    
  
We have fixed the reported issue of “Exception raised while setting diagram LineRouting constraints” and provided the patch in below script file "ej.web.all.min.js" and  diagram file "ej.diagram.min.js" file of version "17.1.0.42". 
 
  
 
Regards, 
 
Naganathan K G 


Pedro Martínez
Replied On July 30, 2019 09:50 AM UTC

Hello,

It works, but it crashes with HierarchicalTree Layout again. Will both error fixed in the Volume II 2019?

Thanks! 

Naganathan Ganesh Babu [Syncfusion]
Replied On July 30, 2019 12:36 PM UTC

Hi Pedro,     
 
Sorry for the inconvenience caused. 
   
We have fixed the both issues of “Exception raised while setting diagram LineRouting constraints” and “Exception raised while rendering multiple parent layout”. Please refer to the below script file "ej.web.all.min.js" and diagram file "ej.diagram.min.js" file of version "17.1.0.42".  
  
   
 
Regards,  
  
Naganathan K G  


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