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Error on SFrangeslider

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Created:

Updated:

Platform:

Replies:

145085 Jun 5,2019 09:12 PM UTC Jun 24,2019 11:20 AM UTC Xamarin.Android 25
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Tags: SfRangeSlider
Luca
Asked On June 5, 2019 10:03 PM UTC

hi all,
i have this error when i change activity
Unhandled Exception:

System.ObjectDisposedException: Cannot access a disposed object.
Object name: 'Android.Graphics.Paint'.


android.runtime.JavaProxyThrowable: System.ObjectDisposedException: Cannot access a disposed object.
Object name: 'Android.Graphics.Paint'.
  at Java.Interop.JniPeerMembers.AssertSelf (Java.Interop.IJavaPeerable self) [0x00029] in <9ed4c1a7b8844cdcb5330cc881c1cd6a>:0 
  at Java.Interop.JniPeerMembers+JniInstanceMethods.InvokeVirtualVoidMethod (System.String encodedMember, Java.Interop.IJavaPeerable self, Java.Interop.JniArgumentValue* parameters) [0x00000] in <9ed4c1a7b8844cdcb5330cc881c1cd6a>:0 
  at Android.Graphics.Paint.set_Color (Android.Graphics.Color value) [0x00028] in <3921e1c40bf740cab0f47696b3ad1282>:0 
  at Com.Syncfusion.Sfrangeslider.TrackRectangle.OnDraw (Android.Graphics.Canvas canvas) [0x00037] in 60c>:0 
  at Android.Views.View.n_OnDraw_Landroid_graphics_Canvas_ (System.IntPtr jnienv, System.IntPtr native__this, System.IntPtr native_canvas) [0x00011] in <3921e1c40bf740cab0f47696b3ad1282>:0 
  at (wrapper dynamic-method) Android.Runtime.DynamicMethodNameCounter.15(intptr,intptr,intptr)
        at md5a8fb857fb1ea2728048c7d943a5db46f.TrackRectangle.n_onDraw(Native Method)
        at md5a8fb857fb1ea2728048c7d943a5db46f.TrackRectangle.onDraw(TrackRectangle.java:53)
        at android.view.View.draw(View.java:19145)
        at android.view.View.updateDisplayListIfDirty(View.java:18095)
        at android.view.View.draw(View.java:18873)
        at android.view.ViewGroup.drawChild(ViewGroup.java:4218)
        at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4002)
        at android.view.View.updateDisplayListIfDirty(View.java:18086)
        at android.view.View.draw(View.java:18873)
        at android.view.ViewGroup.drawChild(ViewGroup.java:4218)
        at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4002)
        at android.view.View.updateDisplayListIfDirty(View.java:18086)
        at android.view.View.draw(View.java:18873)
        at android.view.ViewGroup.drawChild(ViewGroup.java:4218)
        at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4002)
        at android.view.View.updateDisplayListIfDirty(View.java:18086)
        at android.view.View.draw(View.java:18873)
        at android.view.ViewGroup.drawChild(ViewGroup.java:4218)
        at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4002)
        at android.view.View.draw(View.java:19148)
        at android.widget.ScrollView.draw(ScrollView.java:1739)
        at android.view.View.updateDisplayListIfDirty(View.java:18095)
        at android.view.View.draw(View.java:18873)
        at android.view.ViewGroup.drawChild(ViewGroup.java:4218)
        at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4002)
        at android.view.View.updateDisplayListIfDirty(View.java:18086)
        at android.view.View.draw(View.java:18873)
        at android.view.ViewGroup.drawChild(ViewGroup.java:4218)
        at android.support.design.widget.CoordinatorLayout.drawChild(CoordinatorLayout.java:1234)
        at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4002)
        at android.view.View.updateDisplayListIfDirty(View.java:18086)
        at android.view.View.draw(View.java:18873)
        at android.view.ViewGroup.drawChild(ViewGroup.java:4218)
        at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4002)
        at android.view.View.updateDisplayListIfDirty(View.java:18086)
        at android.view.View.draw(View.java:18873)
        at android.view.ViewGroup.drawChild(ViewGroup.java:4218)
        at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4002)
        at android.view.View.updateDisplayListIfDirty(View.java:18086)
        at android.view.View.draw(View.java:18873)
        at android.view.ViewGroup.drawChild(ViewGroup.java:4218)
        at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4002)
        at android.view.View.updateDisplayListIfDirty(View.java:18086)
        at android.view.View.draw(View.java:18873)
        at android.view.ViewGroup.drawChild(ViewGroup.java:4218)
        at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4002)
        at android.view.View.updateDisplayListIfDirty(View.java:18086)
        at android.view.View.draw(View.java:18873)
        at android.view.ViewGroup.drawChild(ViewGroup.java:4218)
        at android.view.ViewGroup.dispatchDraw(ViewGroup.java:4002)
        at android.view.View.draw(View.java:19148)
        at com.android.internal.policy.DecorView.draw(DecorView.java:788)
        at android.view.View.updateDisplayListIfDirty(View.java:18095)
        at android.view.ThreadedRenderer.updateViewTreeDisplayList(ThreadedRenderer.java:643)
        at android.view.ThreadedRenderer.updateRootDisplayList(ThreadedRenderer.java:649)
        at android.view.ThreadedRenderer.draw(ThreadedRenderer.java:757)
        at android.view.ViewRootImpl.draw(ViewRootImpl.java:3035)
        at android.view.ViewRootImpl.performDraw(ViewRootImpl.java:2830)
        at android.view.ViewRootImpl.performTraversals(ViewRootImpl.java:2383)
        at android.view.ViewRootImpl.doTraversal(ViewRootImpl.java:1422)
        at android.view.ViewRootImpl$TraversalRunnable.run(ViewRootImpl.java:6834)
        at android.view.Choreographer$CallbackRecord.run(Choreographer.java:1029)
        at android.view.Choreographer.doCallbacks(Choreographer.java:841)
        at android.view.Choreographer.doFrame(Choreographer.java:772)
        at android.view.Choreographer$FrameDisplayEventReceiver.run(Choreographer.java:1015)
        at android.os.Handler.handleCallback(Handler.java:793)
        at android.os.Handler.dispatchMessage(Handler.java:98)
        at android.os.Looper.loop(Looper.java:173)
        at android.app.ActivityThread.main(ActivityThread.java:6698)
        at java.lang.reflect.Method.invoke(Native Method)
        at com.android.internal.os.Zygote$MethodAndArgsCaller.run(Zygote.java:240)
        at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:782)

can you help me please?
thanks

Muneesh Kumar G [Syncfusion]
Replied On June 7, 2019 09:07 AM UTC

Hi Alberto, 
 
Greetings, currently we are validating this stack trace with our source. We will update you the status of this on or before June 10th, 2019. We appreciate your patience until then.

Regards,
 
Muneesh Kumar G. 


Luca
Replied On June 7, 2019 10:37 AM UTC

tested different version of this dll and it always breaks.
please let me know because i'm blocked.
thanks

Luca
Replied On June 9, 2019 10:44 PM UTC

i think the problem is in ValueChanged function
thanks

Muneesh Kumar G [Syncfusion]
Replied On June 10, 2019 10:58 AM UTC

Hi Alberto,  
 
Thanks for your update. 

We have analyzed the reported issue and we were unable to reproduce the issue. We have created a sample by changing the activity and using a ValueChanged event and it is working as expected. Please have the sample from the following link
 

Sample:
 
 
But based on the provided stack trace, we have fixed the reported issue internally. Please have the patch from the following link 

Recommended approach - exe will perform automatic configuration Please find the patch setup from below location:   
 
Before replacing the NuGet, please follow the below steps to clear the NuGet cache,  

For Windows
 
Follow the below link to clear cache,
   

If you still facing the same issue means, please revert us by modifying the sample based on your application along with replication procedure. This will be helpful for us to investigate further and provide you a better solution at the earliest.

Please let us know if you have any other concern.
 
Regards,
Muneesh Kumar G 


Luca
Replied On June 10, 2019 12:17 PM UTC

hi,
i'm using version 50 not 47.. 

Muneesh Kumar G [Syncfusion]
Replied On June 10, 2019 12:28 PM UTC

Hi Alberto,  
 
We would like to inform you that we give patch only in our main release or SP release version only. But 17.1.0.50 is a weekly nuget version. So that we have given the patch in 17.1.0.47 (Vol1 SP 1) version.   
  
We have fixed the issue based on provided stack trace only. If you make sure the provided fix resolved your problem, we will include the fix in our next weekly nuget release.   
 
Regards,
Muneesh Kumar G
 


Luca
Replied On June 12, 2019 07:25 AM UTC

hi,
tested but now i have this error
System.ObjectDisposedException: Cannot access a disposed object.
Object name: 'Android.Widget.TextView'.

this my code
private void SfRangeSliderX_ValueChanged(object sender, ValueChangedEventArgs e)
        {
            tvTest.Text = ((int)e.Value).ToString();
        }

thanks



android.runtime.JavaProxyThrowable: System.ObjectDisposedException: Cannot access a disposed object.
Object name: 'Android.Widget.TextView'.
  at Java.Interop.JniPeerMembers.AssertSelf (Java.Interop.IJavaPeerable self) [0x00029] in <9ed4c1a7b8844cdcb5330cc881c1cd6a>:0 
  at Java.Interop.JniPeerMembers+JniInstanceMethods.InvokeNonvirtualVoidMethod (System.String encodedMember, Java.Interop.IJavaPeerable self, Java.Interop.JniArgumentValue* parameters) [0x00000] in <9ed4c1a7b8844cdcb5330cc881c1cd6a>:0 
  at Android.Widget.TextView.set_TextFormatted (Java.Lang.ICharSequence value) [0x00029] in <3921e1c40bf740cab0f47696b3ad1282>:0 
  at Android.Widget.TextView.set_Text (System.String value) [0x0000d] in <3921e1c40bf740cab0f47696b3ad1282>:0 
  at Com.Syncfusion.Sfrangeslider.SfRangeSlider.UpdateTooltipBasedOnDecimalSeparator (System.Double correctedValue) [0x00072] in a70>:0 
  at Com.Syncfusion.Sfrangeslider.SfRangeSlider.HorizontalShowPopUpValue () [0x00074] in a70>:0 
  at Com.Syncfusion.Sfrangeslider.SfRangeSlider.OnTouchEvent (Android.Views.MotionEvent ev) [0x000c1] in a70>:0 
  at Android.Views.View.n_OnTouchEvent_Landroid_view_MotionEvent_ (System.IntPtr jnienv, System.IntPtr native__this, System.IntPtr native_e) [0x00011] in <3921e1c40bf740cab0f47696b3ad1282>:0 
  at (wrapper dynamic-method) Android.Runtime.DynamicMethodNameCounter.32(intptr,intptr,intptr)
        at md5a8fb857fb1ea2728048c7d943a5db46f.SfRangeSlider.n_onTouchEvent(Native Method)
        at md5a8fb857fb1ea2728048c7d943a5db46f.SfRangeSlider.onTouchEvent(SfRangeSlider.java:62)
        at android.view.View.dispatchTouchEvent(View.java:11734)
        at android.view.ViewGroup.dispatchTransformedTouchEvent(ViewGroup.java:2957)
        at android.view.ViewGroup.dispatchTouchEvent(ViewGroup.java:2636)
        at android.view.ViewGroup.dispatchTransformedTouchEvent(ViewGroup.java:2963)
        at android.view.ViewGroup.dispatchTouchEvent(ViewGroup.java:2593)
        at android.view.ViewGroup.dispatchTransformedTouchEvent(ViewGroup.java:2963)
        at android.view.ViewGroup.dispatchTouchEvent(ViewGroup.java:2593)
        at android.view.ViewGroup.dispatchTransformedTouchEvent(ViewGroup.java:2963)
        at android.view.ViewGroup.dispatchTouchEvent(ViewGroup.java:2593)
        at android.view.ViewGroup.dispatchTransformedTouchEvent(ViewGroup.java:2963)
        at android.view.ViewGroup.dispatchTouchEvent(ViewGroup.java:2593)
        at android.view.ViewGroup.dispatchTransformedTouchEvent(ViewGroup.java:2963)
        at android.view.ViewGroup.dispatchTouchEvent(ViewGroup.java:2593)
        at android.view.ViewGroup.dispatchTransformedTouchEvent(ViewGroup.java:2963)
        at android.view.ViewGroup.dispatchTouchEvent(ViewGroup.java:2593)
        at android.view.ViewGroup.dispatchTransformedTouchEvent(ViewGroup.java:2963)
        at android.view.ViewGroup.dispatchTouchEvent(ViewGroup.java:2593)
        at android.view.ViewGroup.dispatchTransformedTouchEvent(ViewGroup.java:2963)
        at android.view.ViewGroup.dispatchTouchEvent(ViewGroup.java:2593)
        at android.view.ViewGroup.dispatchTransformedTouchEvent(ViewGroup.java:2963)
        at android.view.ViewGroup.dispatchTouchEvent(ViewGroup.java:2593)
        at android.view.ViewGroup.dispatchTransformedTouchEvent(ViewGroup.java:2963)
        at android.view.ViewGroup.dispatchTouchEvent(ViewGroup.java:2593)
        at com.android.internal.policy.DecorView.superDispatchTouchEvent(DecorView.java:448)
        at com.android.internal.policy.PhoneWindow.superDispatchTouchEvent(PhoneWindow.java:1828)
        at android.app.Activity.dispatchTouchEvent(Activity.java:3346)
        at android.support.v7.view.WindowCallbackWrapper.dispatchTouchEvent(WindowCallbackWrapper.java:68)
        at com.android.internal.policy.DecorView.dispatchTouchEvent(DecorView.java:410)
        at android.view.View.dispatchPointerEvent(View.java:11975)
        at android.view.ViewRootImpl$ViewPostImeInputStage.processPointerEvent(ViewRootImpl.java:4836)
        at android.view.ViewRootImpl$ViewPostImeInputStage.onProcess(ViewRootImpl.java:4647)
        at android.view.ViewRootImpl$InputStage.deliver(ViewRootImpl.java:4183)
        at android.view.ViewRootImpl$InputStage.onDeliverToNext(ViewRootImpl.java:4236)
        at android.view.ViewRootImpl$InputStage.forward(ViewRootImpl.java:4202)
        at android.view.ViewRootImpl$AsyncInputStage.forward(ViewRootImpl.java:4329)
        at android.view.ViewRootImpl$InputStage.apply(ViewRootImpl.java:4210)
        at android.view.ViewRootImpl$AsyncInputStage.apply(ViewRootImpl.java:4386)
        at android.view.ViewRootImpl$InputStage.deliver(ViewRootImpl.java:4183)
        at android.view.ViewRootImpl$InputStage.onDeliverToNext(ViewRootImpl.java:4236)
        at android.view.ViewRootImpl$InputStage.forward(ViewRootImpl.java:4202)
        at android.view.ViewRootImpl$InputStage.apply(ViewRootImpl.java:4210)
        at android.view.ViewRootImpl$InputStage.deliver(ViewRootImpl.java:4183)
        at android.view.ViewRootImpl.deliverInputEvent(ViewRootImpl.java:6743)
        at android.view.ViewRootImpl.doProcessInputEvents(ViewRootImpl.java:6717)
        at android.view.ViewRootImpl.enqueueInputEvent(ViewRootImpl.java:6678)
        at android.view.ViewRootImpl$WindowInputEventReceiver.onInputEvent(ViewRootImpl.java:6849)
        at android.view.InputEventReceiver.dispatchInputEvent(InputEventReceiver.java:249)
        at android.os.MessageQueue.nativePollOnce(Native Method)
        at android.os.MessageQueue.next(MessageQueue.java:325)
        at android.os.Looper.loop(Looper.java:148)
        at android.app.ActivityThread.main(ActivityThread.java:6698)
        at java.lang.reflect.Method.invoke(Native Method)
        at com.android.internal.os.Zygote$MethodAndArgsCaller.run(Zygote.java:240)
        at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:782)

Muneesh Kumar G [Syncfusion]
Replied On June 12, 2019 09:36 AM UTC

Hi Alberto, 
 
We have validated your query, but we are not able to reproduce the reported issue at our end. 
 
Since we are not aware of the exact scenario in which this issue is occurring in your application So, could you please share the following detail for this issue? 
 
Can you please send the sample or modify the already provided sample or more detail about this issue to replicate the reported issue? 
 
Can you please send the detailed whole stack trace about this issue?  
 
This will be helpful for us to provide you a good solution and improve us to serve you better. 
 
Regards,
Muneesh Kumar G 
 


Luca
Replied On June 12, 2019 10:08 AM UTC

hi,
the scenario is easy: i have 1 slider and 1 textview that shows the slider value using this function
private void SfRangeSliderX_ValueChanged(object sender, ValueChangedEventArgs e)
        {
            tvTest.Text = ((int)e.Value).ToString();
        }

just this.


Luca
Replied On June 12, 2019 10:12 AM UTC

hi,
the scenario is easy: i have 1 slider and 1 textview that shows the slider value using this function
private void SfRangeSliderX_ValueChanged(object sender, ValueChangedEventArgs e)
        {
            tvTest.Text = ((int)e.Value).ToString();
        }

just this.


Muneesh Kumar G [Syncfusion]
Replied On June 12, 2019 12:35 PM UTC

Hi Alberto, 
 
We have validated your query and created a sample based on your scenario. But still, we are not able to reproduce the reported issue. 
 
Please find the sample from the following link. 
 
 
Can you please share the device configuration details and API version? 
 
We request you to try our sample if you are still facing the same issue means, please revert us by modifying the sample based on your application along with replication procedure. This will help us to provide you a better solution at the earliest.   
 
OR 
 
We can set up a web meeting to look into it and provide the solution. Please let us know your availability. We will make every effort to have this scheduled on a date and time of your convenience.

Regards,
Muneesh Kumar G 
 


Luca
Replied On June 15, 2019 01:18 PM UTC

hi,
again

System.ObjectDisposedException: Cannot access a disposed object.
Object name: 'Android.Widget.TextView'.

signal 6 (SIGABRT), code -6 (SI_TKILL), fault addr --------
Abort message: 'java_vm_ext.cc:504] JNI DETECTED ERROR IN APPLICATION: JNI CallVoidMethodV called with pending exception android.runtime.JavaProxyThrowable: System.ObjectDisposedException: Cannot access a disposed object.'
    x0   0000000000000000  x1   000000000000310b  x2   0000000000000006  x3   0000000000000008
    x4   00000071a0930000  x5   00000071a0930000  x6   00000071a0930000  x7   000000000002be2e
    x8   0000000000000083  x9   5870eec287819f55  x10  0000000000000000  x11  0000000000000001
    x12  ffffffffffffffff  x13  0000000000000000  x14  00000000ffffffff  x15  000000000011fb80
    x16  000000719e255300  x17  000000719e1f9e10  x18  0000000000000020  x19  000000000000310b
    x20  000000000000310b  x21  000000717bf1fb80  x22  000000000000000b  x23  0000000000002c2a
    x24  0000000000000031  x25  000000717b593000  x26  0000000000002c29  x27  0000007fe59f6ff0
    x28  0000000000000043  x29  0000007fe59f6e90  x30  000000719e1adf24
    sp   0000007fe59f6e50  pc   000000719e1f9e18  pstate 0000000060000000

backtrace:
    #00 pc 0000000000069e18  /system/lib64/libc.so (tgkill+8)
    #01 pc 000000000001df20  /system/lib64/libc.so (abort+88)
    #02 pc 00000000004392e8  /system/lib64/libart.so (_ZN3art7Runtime5AbortEPKc+528)
    #03 pc 00000000004399f8  /system/lib64/libart.so (_ZN3art7Runtime7AborterEPKc+24)
    #04 pc 0000000000528e90  /system/lib64/libart.so (_ZN7android4base10LogMessageD1Ev+900)
    #05 pc 00000000002d6f44  /system/lib64/libart.so (_ZN3art9JavaVMExt8JniAbortEPKcS2_+1716)
    #06 pc 00000000002d7120  /system/lib64/libart.so (_ZN3art9JavaVMExt9JniAbortVEPKcS2_St9__va_list+116)
    #07 pc 0000000000109ca8  /system/lib64/libart.so (_ZN3art11ScopedCheck6AbortFEPKcz+148)
    #08 pc 00000000001097d4  /system/lib64/libart.so (_ZN3art11ScopedCheck11CheckThreadEP7_JNIEnv+536)
    #09 pc 0000000000107c70  /system/lib64/libart.so (_ZN3art11ScopedCheck5CheckERNS_18ScopedObjectAccessEbPKcPNS_12JniValueTypeE+856)
    #10 pc 000000000010d12c  /system/lib64/libart.so (_ZN3art8CheckJNI13CheckCallArgsERNS_18ScopedObjectAccessERNS_11ScopedCheckEP7_JNIEnvP8_jobjectP7_jclassP10_jmethodIDNS_10InvokeTypeEPKNS_7VarArgsE+132)
    #11 pc 000000000010bfe8  /system/lib64/libart.so (_ZN3art8CheckJNI11CallMethodVEPKcP7_JNIEnvP8_jobjectP7_jclassP10_jmethodIDSt9__va_listNS_9Primitive4TypeENS_10InvokeTypeE+680)
    #12 pc 00000000000faad8  /system/lib64/libart.so (_ZN3art8CheckJNI15CallVoidMethodVEP7_JNIEnvP8_jobjectP10_jmethodIDSt9__va_list+92)
    #13 pc 00000000000bde40  /system/lib64/libandroid_runtime.so (_ZN7_JNIEnv14CallVoidMethodEP8_jobjectP10_jmethodIDz+120)
    #14 pc 00000000000f13e4  /system/lib64/libandroid_runtime.so (_ZN7android24NativeInputEventReceiver13consumeEventsEP7_JNIEnvblPb+236)
    #15 pc 00000000000f10f0  /system/lib64/libandroid_runtime.so (_ZN7android24NativeInputEventReceiver11handleEventEiiPv+124)
    #16 pc 000000000001605c  /system/lib64/libutils.so (_ZN7android6Looper9pollInnerEi+996)
    #17 pc 0000000000015bf0  /system/lib64/libutils.so (_ZN7android6Looper8pollOnceEiPiS1_PPv+108)
    #18 pc 00000000001148f8  /system/lib64/libandroid_runtime.so (_ZN7androidL38android_os_MessageQueue_nativePollOnceEP7_JNIEnvP8_jobjectli+44)
    #19 pc 00000000728caf6c  /data/dalvik-cache/arm64/system@framework@boot.oat (offset 0xa12000)

Luca
Replied On June 16, 2019 08:58 PM UTC

ok,
i find how to test and see my issue.
from an activity to new activity and then come back (using protected override void OnActivityResult)
Now,i can notice that the slider has a different color (light gray instead of red) and now if i use the slider i have the exception.

please check also tooltip size since on some device tooltip doesn't fit its content (eg it shows 3 for 35, 2 for 23 ec..)

this is urgent fix since this component is unusable !!!!!!!!


Muneesh Kumar G [Syncfusion]
Replied On June 18, 2019 05:38 AM UTC

Hi Alberto, 
 
Sorry for the inconvenience caused. 
 
Query 1: System.ObjectDisposedException: Cannot access a disposed object. 
 
We were able to reproduce the reported issue and we have fixed the reported issue. Please find the custom assemblies from the following location 
 
Assemblies: 
 
 
 
Assembly Version: v17.1.0.51 
 
Disclaimer: 
 
Please note that we have created this patch for the version 17.1.0.51 specifically to resolve the issue reported in this. 
 
This fix will be included in our upcoming volume 2 Main release which will be available on end of June 2019. 
 
Query 2: Tooltip size since on some device tooltip doesn't fit its content (eg it shows 3 for 35, 2 for 23 ec..). 
 
We have validated your query, but we are unable to reproduce the reported issue. Can you please share the device detail and configuration for reproducing the reported issue? 
 
This will be helpful for us to provide you a good solution and improve us to serve you better. 
 
Regards, 
Muneesh Kumar G.   
 


Luca
Replied On June 18, 2019 07:54 AM UTC

thanks,
does this release include also the previous fix?
on a one plus 6 i have the issue on tooltip.
thanks

Muneesh Kumar G [Syncfusion]
Replied On June 18, 2019 01:18 PM UTC

Hi Alberto, 
 
Thanks for the update. 
 
We have validated your query, we will include the previous fix in our upcoming volume 2 release which will be available on end of June 2019. We will let you know once the release has been rolling out. 
 
For tooltip issue, we are not able to reproduce the reported issue in OnePlus device. Please find the video for this 
 
 
Sample Link: 
 
Can you please modify the above sample or send code snippet or sample or video to reproduce the reported issue? 
 
This will be helpful for us to provide you a good solution and improve us to serve you better. 
 
Regards, 
Muneesh Kumar G.    


Luca
Replied On June 18, 2019 09:30 PM UTC

hi, again error
System.ObjectDisposedException: Cannot access a disposed object.
Object name: 'Android.Widget.TextView'.

it is no possible...

Muneesh Kumar G [Syncfusion]
Replied On June 19, 2019 06:27 AM UTC

Hi Alberto, 

 
We are unable to get your exact problem from your query. So, we can setup a web meeting to look into it and provide the solution. Please let us know your availability. We will make every effort to have this scheduled on a date and time of your convenience. 

Regards,
 
Muneesh Kumar G.    


Luca
Replied On June 19, 2019 07:59 AM UTC

hi,
i add your fixed dll but i still get the same error with the same scenario,
from an activity i come back to the previous one using protected override void OnActivityResult
Now,i can notice that the slider has a different color (light gray instead of red) and now if i use the slider i have the exception.

Muneesh Kumar G [Syncfusion]
Replied On June 19, 2019 01:22 PM UTC

Hi Alberto, 
 
We have checked with the assembly but unable to reproduce reported issue. But based on the provided stack trace, we have fixed the reported issue internally. 
 
Assemblies:  
 
Assembly Version: v17.1.0.51  
 
Please check with this updated assembly and let us know, if you are still facing the reported issue. 
 
Regards,
Muneesh Kumar G.  
 


Luca
Replied On June 20, 2019 09:41 PM UTC

hi,
finally seems it works but i think you should check better since is there the horizontal line that when i come back to the activity has a light gray insted of a dark one.
no exception, it works but maybe something should  be still fixed.
please, for the future do more test for your components ..... it is not possbible having this issue in a production version

Muneesh Kumar G [Syncfusion]
Replied On June 21, 2019 11:16 AM UTC

Hi Alberto, 
 
Sorry for the inconvenience caused. 
 
We were able to reproduce the reported issue and we have fixed the reported issue. Please find the custom assemblies from the following location  
  
Assemblies:  
 
Assembly Version: v17.1.0.51  
  
Disclaimer:  
  
Please note that we have created this patch for the version 17.1.0.51 specifically to resolve the issue reported in this.  
  
This fix will be included in our upcoming volume 2 Beta release which will be available on end of June 2019.  
 
Regards, 
Muneesh Kumar G    


Luca
Replied On June 22, 2019 10:43 AM UTC

hi,
color fixed when there is just one Thumb.
But when i use it as a range with 2 ThumbSize, the left one part of horizontal line is dark and the right one light gray.
No exception, control is working, just a graphics issue.
thanks

Luca
Replied On June 23, 2019 05:31 PM UTC

issue on tooltip for oneplus 6t still there

Muneesh Kumar G [Syncfusion]
Replied On June 24, 2019 11:20 AM UTC

Hi Alberto, 
 
Query1: When I use it as a range with 2 ThumbSize, the left one part of a horizontal line is dark and the right one light gray 
 
We have validated your query, to resolve this issue, you can set custom color (ex. light gray) as Track color in the sample level as like below code snippet. 
 
 
range.TrackColor = Color.LightGray; 
 
Query 2: Issue on the tooltip for one plus 6t still there 
 
As we mentioned in the previous update, we were not able to reproduce the reported issue in one plus  6T device at our end. 
 
Could you please send video or screenshot or send code snippet to reproduce the reported issue? 
 
This would be helpful for us to give better solution in this.  
 
Regards,  
Muneesh Kumar G.  


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