How to disable notification that Support Items/Forum threads have been updated by myself?

[André Ziegler]

When I have email notification turned on I always get a notification even if I made the update myself. I only want to get notification if other people reply to the Support item or forum thread. How can I only get notification about other people replies?

[Vadivel Natarajan]

 Hi André Ziegler,

Thanks for your suggestions.

As of now we don’t have “disable email notification” option for Support/Forum in our side. We will validate this feature and consider in our future implementation.

Regards,
Vadivel Natarajan  

[André Ziegler]

Hi,

ok, hopefully you can add this in the future.

Regards
André

[Padmini Ramamurthy]

Hi Andre, 

  

Sure and we will let you know once this feature is implemented. 

  

Regards, 

Padmini