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How to disable notification that Support Items/Forum threads have been updated by myself?

Thread ID:





143468 Mar 21,2019 08:26 AM UTC Mar 22,2019 06:17 AM UTC General Discussion 3
Tags: General Discussion
André Ziegler
Asked On March 21, 2019 08:26 AM UTC

When I have email notification turned on I always get a notification even if I made the update myself. I only want to get notification if other people reply to the Support item or forum thread. How can I only get notification about other people replies?

Vadivel Natarajan [Syncfusion]
Replied On March 21, 2019 10:54 AM UTC

 Hi André Ziegler,

Thanks for your suggestions.

As of now we don’t have “disable email notification” option for Support/Forum in our side. We will validate this feature and consider in our future implementation.

Vadivel Natarajan  

André Ziegler
Replied On March 21, 2019 01:55 PM UTC


ok, hopefully you can add this in the future.


Padmini Ramamurthy [Syncfusion]
Replied On March 22, 2019 06:17 AM UTC

Hi Andre, 
Sure and we will let you know once this feature is implemented. 


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