PDF File Name is gibberish after unlocking

[Ravi Chandran]

Hi,

Thanks for the pdf tools and it was working awesome. I have been using this tools since 2 yrs and it works really great than other paid version tools.

Now my issue is I'm trying to decrypt pdf ie..unlocking pdf using password and the file looks good but the file name after unlocking looks gibberish as you can see the image in he attachment.

This is what I'm trying to unlock pdf document:

Dim loadedDocument As New PdfLoadedDocument(inputPath, UnlockPassword)

 'Change the user password 

Dim security As PdfSecurity = loadedDocument.Security

security.UserPassword = String.Empty

security.Algorithm = PdfEncryptionAlgorithm.AES

security.KeySize = PdfEncryptionKeySize.Key128Bit

 security.Permissions = PdfPermissionsFlags.Default

'Save the password removed PDF document

 loadedDocument.Save(outputPath)

Attachment: filename_883a3e23.rar

[Karthikeyan Chandrasekar]

Hi Ravi, 

I have checked with the below code snippet but it is working fine as expected. Can you please send us the value in ‘outputPath’ and the input document if possible, so that we could reproduce it from our side and provide you a solution. 

loadedDocument.Save(@"Test.pdf") 

Regards, 

Karthikeyan  

[Ravi Chandran]

Hi Karthikeyan,

Thanks for your reply. The output path is nothing but the path where the converted file is stored
Here is the path : "C:\Users\XXX\Desktop\mysite\downloadedfiles\40do7Zb5.pdf"

Please see the attachement for the file.

Password for the pdf file : 

Attachment: testfile_3ad4998c.rar

[Karthikeyan Chandrasekar]

Hi Ravi, 

We could not see the password for the document which you sent in the last update. However, we have tested this code snippet with a sample document and it is working fine. I have sent you a simple working sample for your reference. Can you please check in it and let us know the result. 

http://www.syncfusion.com/downloads/support/forum/142179/ze/GettingStartedVB2082864470 

Regards, 

Karthikeyan  

[Ravi Chandran]

"test" is the password for the file

[Karthikeyan Chandrasekar]

Hi Ravi, 

This issue is not reproduced from our side, we have created a sample and attached for your reference. Can you modify the sample to reproduce it, so that we could analyze it further. 

http://www.syncfusion.com/downloads/support/forum/142179/ze/WebApplication1-1789615348 

Regards, 

Karthikeyan