how to resolve unknown character set: 'utf8mb4'

[jackson chan]

Please help

[Suriya]

Hi Jackson, 

We believe that you are using MySQL server less than 5.5 version or its Unicode ODBC driver version, because, charset utf8mb4 is supported from MySQL 5.5 version and MySQL Unicode ODBC driver 5.3.111 version. 

So we request you to upgrade either your MySQL version to 5.5 or any greater version or upgrade your MySQL Unicode ODBC driver version to 5.3.11 then try to connect the server in Dashboard Designer. 

Reference links,  

https://stackoverflow.com/questions/21911733/error-1115-42000-unknown-character-set-utf8mb4  

https://forums.mysql.com/read.php?3,667968  

 

Regards, 

Suriya 

[jackson chan]

all right, i installed mysql server 5.7 then it work