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graphical artefacts in line chart

Hi there,

i noticed some strange artefacts and differences in line width, when using ejChart with Google Chrome. I also tested with Firefox and Internet Explorer, where the bug does not occur. The attached screenshot ist from your main line chart example where the problem also occurs, so i guess this is a problem on your side.

https://js.syncfusion.com/demos/web/#!/bootstrap/chart/line



kind regards,
Jakob

3 Replies
DD Dharanidharan Dharmasivam Syncfusion Team October 26, 2018 11:10 AM UTC

Hi Jakob, 
 
Greetings from Syncfusion. 
 
We have analyzed your requirement with the provided screenshot and sample. We have confirmed this as bug and logged defect report. The fix will be included in our volume 4 main release which is expected to be out in the middle of December 2018. 
 
Thanks, 
Dharani. 



JB Jakob Brunner July 25, 2019 06:31 AM UTC

Hi Dharani,

I switched from svg to canvas rendering in my application and i am confronted with this bug again. It seem to be appearing only in Google Chrome, as i was not able to reproduce it with Firefox. Do you have any idea, why the bug is occurring again with canvas?

im looking forward to you answer and best regards
Jakob 

KC Kalaimathi Chellaiah Syncfusion Team July 26, 2019 06:36 AM UTC

Hi Jakob, 
 
Sorry for the inconvenience caused. 
 
We have analyzed your query. From that, we are glad to let you know that the fix for canvas mode has been included from our v17.1.38 release. So kindly upgrade your Syncfusion product version (or) revert us, if you need a custom patch for any specified version. If you need custom patch, we can provide patch on August 1, 2019. 
 
 
Regards, 
Kalai. 


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