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Export PDF Chart

Hi,
I added the Export functionality to my chart and I realized that when I go to export in pdf format the chart is never fully represented.
Where am I wrong?
I enclose the product PDF file and my code
Thank you so much for the support.
Barbara Inzitari

Attachment: MyCode_3a1e9c13.zip

3 Replies
DD Dharanidharan Dharmasivam Syncfusion Team October 22, 2018 08:33 AM UTC

Hi Inzitari, 
 
Greetings from Syncfusion. 
 
We have analyzed your query. From your screenshot we found that the legend got chopped while exporting chart as pdf and we are afraid that this issue is not replicated at our end. Sample used for testing can be found below. 
 
 
Screenshot: 
Chart with the provided code snippet: 
 
 
Exported PDF: 
 
 
Since we are not aware on the exact scenario in which the scenario occurs, kindly revert us with the following information. This will be helpful in further analysis and provide you the solution sooner. 
 
·       The resolution in which the issue occurs 
·       Provide us your system configuration 
·       Version of your current Essential Studio, since recently we have included fix related to pdf export in chart, you can also ensure by referring the current online script in your project.  
 
Thanks, 
Dharani. 


NI nimue October 23, 2018 05:34 PM UTC

Hi Dharani,
Thank you very much for your help, now using the online version 16.3.25 of the file ej2.min.js everything works correctly.
Will this version be published soon on NuGet? because for the moment the Visual Studio Nuget , shows me only version 16.3.24 of the Syncfusion.EJ2.MVC5 package.
Thank you very much for your work as usual
Barbara Inzitari

DD Dharanidharan Dharmasivam Syncfusion Team October 24, 2018 05:57 AM UTC

Hi Inzitari, 
 
Thanks for the information. 
 
We would like to let you know that the pdf related issue will be included for Volume 3 SP 1 release, which is expected to be out in the end of October 2018. We will keep you posted once the release is rolled out and then you can update the nuget packages to the current version (Vol 3 SP 1 2018). We appreciate your patience until then. 
 
Thanks, 
Dharani. 


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