Wrong information is spoken on second page when using voiceover with SfDataGrid

[Ken Pespisa]

I've tested this with 16.2.0.50

The steps to reproduce the issue are:

- Create an app with SfDataGrid and enough data to fill a few screens.

- With the app running, turn on voiceover and tap on cells on the first page. They are read correctly.

- Using the three-finger swipe gesture, swipe up to move to the next page.

- Tap a cell on the second page. It will read the data that was in the same area of the screen when the first page was visible. 

Sometimes voiceover will additionally say "possible text", followed by the correct data, but that seems unreliable and is confusing to blind users.

Is there any workaround for this issue?

[Deivaselvan Y]

Hi Ken,

Thank you for contacting Syncfusion support.

Query 1:

 

We have analyzed the reported issue for the VoiceOver is spoken wrongly after scrolling the DataGrid. We can reproduce the reported issue” VoiceOver is spoken wrongly after scrolling the DataGrid it will read the read in the first page” from our side and we have a logged a defect report on this. The fix for this issue will be included in our upcoming 2018 Volume 3 release which will be expected to be available by mid of September 2018. We appreciate your patience until then.

Query 2:

We are unable to reproduce the query for voiceover will additionally say "possible text", followed by the correct data. Please provide the use case you are checking the issue in your application or if you have enable any settings over this please provide that also which will be helpful for us validate and provide you solution at earlier.

Regards,
Deivaselvan 

[Ken Pespisa]

Thank you. Query 1 is the most important issue and I'm happy to hear it will be fixed in the next update.

Query 2 is an automatic feature within voiceover. I did not change any settings to enable it, and it only happens occasionally. I assume the voiceover code reads several properties to determine what to speak. But it is an unimportant side-effect of the issue.

[Vigneshkumar Ramasamy]

Hi Ken,  

  

Thanks for the information. We will fix the issue for VoiceOver is spoken wrongly after scrolling the DataGrid it will read the read in the first page and it will be included in the 2018 Volume 3 release. For the query 2, even though is not important will check it in a testing face after fixing the reported issue. Please periodically check our website for the release information.                                                

  

Regards,  

Vigneshkumar R 

[Vigneshkumar Ramasamy]

Hi Ken, 

 

We are glad to announce that our Essential Studio Volume 3, 2018 release (v16.3.0.21) is rolled out and is available for download under the following link. 

 

https://www.syncfusion.com/forums/139978/essential-studio-2018-volume-3-release-v16-3-0-21-is-available-for-download 

 

The mentioned issue with “VoiceOver is spoken wrongly after scrolling the DataGrid it will read the read in the first page “ issue has been fixed and included in this release. 

 

We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you would require any further assistance. 

 

Regards, 

Vigneshkumar R 

[Ken Pespisa]

Wow, you folks are great! I really appreciate you reaching out to alert me about the update. I had been watching the site anyway and noticed the new release. 

Thanks for the great support!

[Vigneshkumar Ramasamy]

Hi Ken 

 

Thanks for the update. Please get in touch if you required further assistance on this. 

   

Regards 

Vigneshkumar R