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script and css for ejSignature

i want siganture pad in my page. For that i nneed script but whenever i m going to download it from custom script generator it is showing under maintainance for last 3 days.
When it will be available?

5 Replies
RK Raj Kumar June 11, 2018 10:50 AM UTC

i found the scripts but even after including them signature pad is not coming. can u please look after this,is there any mistake or what else i ve to do for this

in cshtml:
  <div id="signature"></div>

in script:
 $(function () {
        $("#signature").ejSignature({ height: "400px", isResponsive: true, strokeWidth: 3, saveImageFormat: ej.SaveImageFormat.jpg });
    });

scripts included:
<link rel='nofollow' href="~/Content/content/ej/web/ej.widgets.core.min.css" rel="stylesheet" />
<link rel='nofollow' href="~/css/ej.signature.bootstrap-theme.min.css" rel="stylesheet" />
<script src="~/Scripts/ej.signature.min.js"></script>

RK Raj Kumar June 11, 2018 11:16 AM UTC

Sorry for multiple threads.
Instead of downloading it i want the signature to automatically save on server database as well as can it be converted to base64 string?

AP Arun Palaniyandi Syncfusion Team June 12, 2018 11:05 AM UTC

Hi Raj Kumar,  
 
Thanks for contacting Syncfusion support.  
 
Query1:” I want signature pad in my page. For that i need script but whenever i m going to download it from custom script generator it is showing under maintenance for last 3 days. When it will be available?” 
 
Sorry for the inconvenience. CSG site is up now. You can generate the Custom Script file for the required controls. 
 
Query2:” I found the scripts but even after including them signature pad is not coming. can u please look after this, is there any mistake or what else I have to do for this” 
 
We have checked your checked your shared code snippets and found that you have not referred the necessary script to render Signature. It is mandatory to refer the jQuery file to render our controls. And also since you are referring the individual scripts files it is necessary to refer our base file to render signature. Please find the below script files to be referred.  
  
 
Requires 
  • jQuery
  • ej.core.js
  • ej.signature.js
  • ej.touch.js
 
 
 
Please find the below Getting stated links for more information. 
 
 
 
Also please find the below API links for more information. 
 
Signature demo link: 
 
 
 
Query3:” Instead of downloading it i want the signature to automatically save on server database as well as can it be converted to base64 string?” 
 
Yes, it is possible to save the signature on the database server as base64 string. Please find the below KB links for more details 
 
 
Please check the shared details, sample and let us know if you have any further queries.    
 
Regards, 
Arun P. 


PL Pio Luca Valvona replied to Arun Palaniyandi November 23, 2018 02:22 PM UTC

Hi Raj Kumar,  
 
Thanks for contacting Syncfusion support.  
 
Query1:” I want signature pad in my page. For that i need script but whenever i m going to download it from custom script generator it is showing under maintenance for last 3 days. When it will be available?” 
 
Sorry for the inconvenience. CSG site is up now. You can generate the Custom Script file for the required controls. 
 
Query2:” I found the scripts but even after including them signature pad is not coming. can u please look after this, is there any mistake or what else I have to do for this” 
 
We have checked your checked your shared code snippets and found that you have not referred the necessary script to render Signature. It is mandatory to refer the jQuery file to render our controls. And also since you are referring the individual scripts files it is necessary to refer our base file to render signature. Please find the below script files to be referred.  
  
 
Requires 
  • jQuery
  • ej.core.js
  • ej.signature.js
  • ej.touch.js
 
 
 
Please find the below Getting stated links for more information. 
 
 
 
Also please find the below API links for more information. 
 
Signature demo link: 
 
 
 
Query3:” Instead of downloading it i want the signature to automatically save on server database as well as can it be converted to base64 string?” 
 
Yes, it is possible to save the signature on the database server as base64 string. Please find the below KB links for more details 
 
 
Please check the shared details, sample and let us know if you have any further queries.    
 
Regards, 
Arun P. 


I followed the example in the KB, but when I retrieve the Base64 string from the DB, the signature is not displayed in the control.

DL Deepa Loganathan Syncfusion Team November 26, 2018 09:55 AM UTC

Hi Pio,  
 
We regret the inconvenience caused. 
 
We have checked with a sample and can confirm that the reported issue is not reproduced at our end with a simple sample and we suspect that the issue might be with the generated Base 64 string. So could you please kindly check the following in your application? 
 
1.      If the generated Base64 string is a valid one? Please check the below thread.  
 
2.      If you are facing any warning or error message in your developer tools or any exception while converting to Base64 string? 
 
3.      Is this issue reproducible in all browsers? 
 
4.      If the saved String is accessible as such in the DB without any modifications? 
 
Kindly get back to us with the above details to proceed further. The details you provide will help us in further investigation of the issue.  

Regards,  
Deepa L. 


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