Hierarchical data and not ordered elements when datasource has more than 450 elements

Question

I'm using treegrid to show hierarchical data. The tregrid is rendered properly in Chrome, but has same issue about elements ordering issue only in Internet Explorer 10 and Edge.

The order of the elements is not as expected when the element collection has more than 450 elements in the microsoft's browser.

The treegrid is rendered fine when the element collection has less than 400 elements.

My element collection is a self rential datatable. I set all the property Datasource, IdMapping, ParentIdMapping and I enable the virtualization by code-behind.

How can I solve this problem in IE10 and Edge?

Jayakumar Duraisamy · Answer

Hi Giuseppe,

Thank you for contacting Syncfusion support.

We have analyzed your reported issue. This issue was occurred due to unstable implementation of sorting algorithm in different browsers and we can overcome this issue by setting the ej.support.stableSort value as false. Please refer the below code snippet.

[ASPX]

ej.support.stableSort = false

</script>

Please let us know if you require further assistance on this.

Regards,

Jayakumar D