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Users from ExistingDatabase: IsActive, Synchronization Schedule

I have an instance of DotNetNuke in which I would like to do an SSO through them.

I am able to go into my instance of Syncfusion Dashboard Server, Settings, User Directory, Database tab

I then was able to connect to the host DNN database. (the table is dbo.Users)

I was able to map all of the columns...Except IsActive

Questions:
1. If I want to map all of them, (for now), what should I do with the IsActive field mapping?
2. I set the Database Synchronization schedule to run, the time passed, and no users were mapped.  How can I investigate this?

Any guidance is greatly appreciated,

--Dave


1 Reply
BM Bowthra Mani Syncfusion Team February 5, 2018 12:34 PM UTC

Hi David,
 
Thanks for contacting Syncfusion support.
 
Please find our responses below,
 
1. If I want to map all of them, (for now), what should I do with the IsActive field mapping?
IsActive field is an optional one, if you leave this field as empty, we will not consider this field while importing the users from your targeted database.
2. I set the Database Synchronization schedule to run, the time passed, and no users were mapped.  How can I investigate this?
As per our workflow before configuring the schedule synchronization, you have to import the database users from your targeted database, please follow the below steps to achieve your requirement,
 
 
To configure Database settings, please refer the below help link,
To import users from Existing Database please follow the below link
 
To Synchronize the users by on-demand please follow the below link
 
 
If the issue persists, please create a support incident with logs from the below location.
 
C:\Syncfusion\Dashboard Server\DashboardServer.Web\App_Data\Logs
 
Regards,
M. Bowthra


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