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Bold Reports offers a comprehensive suite of tools and features for all your reporting needs, and we will help you make a smooth transition from the discontinued control. Our support team at https://support.boldreports.com/ is here to assist you with any questions or difficulties you may encounter during the migration process.
We thank you for choosing Syncfusion� and appreciate your understanding.
Report Viewer cutting off report on Microsoft Surface Hub (84 inch)
We have developed some reports that preview fine in the UWP sfReportViewer on our standard PC monitors. When we run our application on a 84" Microsoft Surface Hub, the reports seemed to be randomly cut in half from top to bottom. The resolution of the Surface Hub is 3840 X 2160.
Has any testing been done with Surface Hub, or has any testing been done with resolutions as high as 3840 X 2160?
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5 Replies
VS
Vinoth Srinivasan
Syncfusion Team
January 23, 2018 12:24 PM UTC
Hi Ryan,
Thanks for your interest in Syncfusion components.
We have tested our UWP report viewer application in your provided resolution (3840 X 2160) and it rendered the report properly without any issues. However, due to unavailability of Microsoft Surface Hub environment, we have not validated our report viewer in Microsoft Surface Hub, meanwhile could you please provide us the report viewer XAML codes used to render the report viewer control along with the output snap. It will be helpful for us to provide the solution at the earliest.
Regards,
Vinoth S.
VS
Vinoth Srinivasan
Syncfusion Team
January 24, 2018 03:01 PM UTC
Hi Ryan,
In your shared image the parameter, print and setting icons at the right corner of our report viewer is missing, so could you please confirm whether our control is rendering like this in surface hub. If you have shared partial image then please share the complete image with us. It will be helpful for us to provide solution at the earliest.
Regards,
Vinoth S.
RR
Ryan Richard
January 24, 2018 07:15 PM UTC
My picture of the Surface Hub was cut off. The parameter, print, and settings icons of the Report Viewer control are displaying fine in all cases.
RR
Ryan Richard
January 31, 2018 03:10 PM UTC
Hi there, any update on this topic?
VS
Vinoth Srinivasan
Syncfusion Team
February 2, 2018 12:39 PM UTC
Hi Ryan,
We have logged the issue report based on the provided information. We are validating the issue from our end and a support incident has been created under your account to track the status of this requirement. Please log on to our support website to check for further updates.
Regards,
Vinoth S.
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- 5 Replies
- 2 Participants
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RR Ryan Richard
- Jan 22, 2018 03:57 AM UTC
- Feb 2, 2018 12:39 PM UTC
