Hi Robert,
Thank you for contacting Syncfusion support.
We have tried in different possible scenarios to reproduce the issue but, we are unable to reproduce it. We have shared a simple sample which can be downloaded from the following location.
Kindly modify the sample to reproduce the issue and share us the modified sample along with the issue reproducing input files (If there is any) which will be helpful for us to give you a prompt solution at the earliest.
Regards,
Mohan Chandran.