Hi Chad,
Thank you for contacting Syncfusion Support.
We have prepared a basic waiting popup sample in Asp.net and the default image is displayed fine. Please download the sample from
Please share us additional details on the following
- Product version used in your sample
- Whether you are rendering the control in JS or Asp.Net
- If possible modify the attached sample to reproduce the issue, else share us a sample or code example to reproduce the issue at our end so that we can proceed further.
Regards,
Keerthana.