We use cookies to give you the best experience on our website. If you continue to browse, then you agree to our privacy policy and cookie policy. Image for the cookie policy date
If you became a customer of the Syncfusion Reporting Platform or the Report Viewer, Report Designer, or Report Writer components before October 2019 and have questions related to those products, you can request support through our forum system. However, please note that this support system is only for existing customers who are still using the Syncfusion Reporting Platform or its components and not for new customers looking for reporting products from Syncfusion.

For new customers or those with general reporting questions, we recommend contacting our support team at https://support.boldreports.com/, which is a separate brand created by Syncfusion for its reporting solutions. Our team will be happy to assist you with any questions you may have.

Thank you for choosing Syncfusion for your reporting needs.

Click 'Preview' - Report Designer Crashes

A colleague and I are experiencing the same issue with separate reports where upon adding in some parameters, query string, etc. and clicking the 'Preview' button on a relatively simple report, the application is unresponsive. It will remain in a "Not Responding" state for quite some time before crashing. This is occuring on separate PC's and separate reports.  

1 Reply

VS Vinoth Srinivasan Syncfusion Team July 20, 2017 01:09 PM UTC

Hi Bret, 
Thanks for your interest in Syncfusion components. 
We have created a simple report with report parameters, query string in our report designer and we able to preview the report without any exception at our end. The report can be downloaded from the following location. 
Note: We have used version report designer for validation. 
If you still face any issue then we request you to share a video demo or issue reproducing report with us. It will be helpful for us to provide the solution at the earliest. 
Vinoth S. 

Live Chat Icon For mobile
Up arrow icon