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Syncfusion Feedback

Grid Data Displays Locally But Not In Azure Deployment

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131414 Jul 8,2017 01:52 AM UTC Jul 12,2017 09:55 AM UTC ASP.NET MVC 4
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Tags: Grid
Jeff Ferguson
Asked On July 8, 2017 01:52 AM UTC

I am building an ASP.NET MVC app with a Grid on a page. The Grid uses, as its data source, a SQL Azure database accessed through the Entity Framework. I can run the app in both Debug and Release mode in my development environment and all is well.

However, when I deploy the site to Azure. The Grid has no data. When I "View Source" on the page, I can see the SQL Azure data in the source, so I know the connection to SQL Azure is good. Also, the grid footer displays the correct number of records in the footer, so that is correct as well. The Grid does not display the "There are no records to display" message in Azure. It just has the column headers and then the footer.

The Azure-deployed page is available at http://lorri.azurewebsites.net/Dashboard if you would like to see the problem in real time.

Does anyone know what is going on?

Saravanan Arunachalam [Syncfusion]
Replied On July 10, 2017 10:07 AM UTC

Hi Jeff, 
Thanks for contacting Syncfusion’s support. 
We have tried to reproduce your reported issue on provided hosted sample link and that the sample does not working properly (even Grid is not render with empty record). So, please provide the proper hosted sample with replicate the reported issue which may helpful to analyze your issue and hence provide the following details. 
1.       To replicate the issue in hosted sample link. 
2.       Share your console page with call stack if any exception or script error throws? 
Regards, 
Saravanan A. 


Jeff Ferguson
Replied On July 10, 2017 10:50 AM UTC

What would cause your browser to not show anything while my browser shows the grid with no data? What would cause that difference?


Jeff Ferguson
Replied On July 10, 2017 07:40 PM UTC

I have fixed the issue. The file jsrender.min.js was not available in my Scripts directory.


Vignesh Natarajan [Syncfusion]
Replied On July 12, 2017 09:55 AM UTC

Hi Jeff, 

Thanks for your update. We are happy to hear that the issue gets resolved in your end.  
   
Please let us know, if you need any other further assistance in future. 

Regards, 
Vignesh Natarajan. 


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