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InternalServerError while installing nuget packages for xamarin

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131255 Jun 30,2017 11:54 AM Jul 6,2017 03:39 AM General Discussion 3
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John Stephen Mangam
Asked On June 30, 2017 12:04 PM

Hi,I get an internal server error while trying to install the nuget packages:Error:Failed to retrieve information about 'Syncfusion.Xamarin.SfGauge' from remote source 'http://nuget.syncfusion.com/xamarin/FindPackagesById()?id='Syncfusion.Xamarin.SfGauge''.   Response status code does not indicate success: 500 (Internal Server Error). 0 Nuget Output:GET https://api.nuget.org/v3/registration2-gz/syncfusion.xamarin.sfgauge/index.jsonMissing C:\Program Files (x86)\Microsoft SDKs\NuGetPackages\syncfusion.xamarin.sfgauge\15.2.0.43\syncfusion.xamarin.sfgauge.15.2.0.43.nupkg  GET http://nuget.syncfusion.com/nuget_xamarin/nuget/getsyncfusionpackages/xamarin/Packages(Id='Syncfusion.Xamarin.SfGauge',Version='15.2.0.43')  OK http://nuget.syncfusion.com/nuget_xamarin/nuget/getsyncfusionpackages/xamarin/Packages(Id='Syncfusion.Xamarin.SfGauge',Version='15.2.0.43') 317ms  NotFound https://api.nuget.org/v3/registration2-gz/syncfusion.xamarin.sfgauge/index.json 2044msRunning restore with 4 concurrent jobs.Reading project file H:\Breath Health\BreathHealth\BreathHealth\BreathHealth.UWP\BreathHealth.UWP.csproj.Restoring packages for H:\Breath Health\BreathHealth\BreathHealth\BreathHealth.UWP\project.json...Restoring packages for UAP,Version=v10.0...  GET http://nuget.syncfusion.com/xamarin/FindPackagesById()?id='Syncfusion.Xamarin.SfGauge'  GET https://api.nuget.org/v3-flatcontainer/syncfusion.xamarin.sfgauge/index.json  InternalServerError http://nuget.syncfusion.com/xamarin/FindPackagesById()?id='Syncfusion.Xamarin.SfGauge' 320msRetrying 'FindPackagesByIdAsyncCore' for source 'http://nuget.syncfusion.com/xamarin/FindPackagesById()?id='Syncfusion.Xamarin.SfGauge''.Response status code does not indicate success: 500 (Internal Server Error).  GET http://nuget.syncfusion.com/xamarin/FindPackagesById()?id='Syncfusion.Xamarin.SfGauge'  InternalServerError http://nuget.syncfusion.com/xamarin/FindPackagesById()?id='Syncfusion.Xamarin.SfGauge' 308msRetrying 'FindPackagesByIdAsyncCore' for source 'http://nuget.syncfusion.com/xamarin/FindPackagesById()?id='Syncfusion.Xamarin.SfGauge''.Response status code does not indicate success: 500 (Internal Server Error).  GET http://nuget.syncfusion.com/xamarin/FindPackagesById()?id='Syncfusion.Xamarin.SfGauge'  InternalServerError http://nuget.syncfusion.com/xamarin/FindPackagesById()?id='Syncfusion.Xamarin.SfGauge' 308msFailed to retrieve information about 'Syncfusion.Xamarin.SfGauge' from remote source 'http://nuget.syncfusion.com/xamarin/FindPackagesById()?id='Syncfusion.Xamarin.SfGauge''.  Response status code does not indicate success: 500 (Internal Server Error).  NotFound https://api.nuget.org/v3-flatcontainer/syncfusion.xamarin.sfgauge/index.json 1181msTime Elapsed: 00:00:09.1964102========== Finished ==========Please advise.Thanks and regards,John

Ganesan Rengasamy [Syncfusion]
Replied On July 3, 2017 07:48 AM

Hi John, 
 
Thanks for contacting Syncfusion support. 
 
From your error report, the issue has been occurred since you have configured both Syncfusion Xamarin NuGet short feed link (http://nuget.syncfusion.com/xamarin) and Syncfusion Xamarin NuGet full feed link (http://nuget.syncfusion.com/nuget_xamarin/nuget/getsyncfusionpackages/xamarin) in your available NuGet package sources. Please remove/uncheck the short feed link (http://nuget.syncfusion.com/xamarin) from your available package sources (Tools -> NuGet Package Manager -> Package Manager Settings) to resolve the Syncfusion Xamarin NuGet package installation/update issue in your application. Please refer the below screenshot for the reference. 
 
 
 
If still the issue persists, please update the below details to reproduce the issue from our end. 
 
  1. Details about your Visual Studio. Select the Help->About Microsoft Visual Studio. Copy the Visual Studio information by clicking Copy Info and paste this information into notepad. Also, System Information by clicking the System Info and paste into notepad. Share those Visual Studio and System information also
  2. NuGet.Config file. You can get it from the location “C:\Users\<user>\AppData\Roaming\NuGet
 
Regards, 
Ganesan R. 


John Stephen Mangam
Replied On July 5, 2017 04:26 AM

Thank you very much, Ganesan!! The problem has been resolved.


Regards,
John


Ganesan Rengasamy [Syncfusion]
Replied On July 6, 2017 03:39 AM

Hi John, 

Thanks for the update. We are glad that the issue has been resolved. 

Regards, 
Ganesan R. 


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