Using Syncfusion portal for multiple organizations

[Ryan Korsak]

I'm a consultant, and two of my clients use Syncfusion products.  When I log in and view my account, I can only see the incidents for my first client.  How can I view and update incidents for another client?

I noticed a "Portal Name" dropdown in my profile, but changing it doesn't seem to have any effect on the portal that I view.

[Karthik Anandan]

Hi Ryan,  

 

Thanks for the update.           

We have created a new incident under your account regarding this query. Please track that incident for further details by login with your Syncfusion account.        

       

https://www.syncfusion.com/support/directtrac/incidents/179156  

 

Regards,  

Karthik A