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Vertical scrolling in ScrollView being catched while SfRotator is horizontal

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129833 Apr 5,2017 03:05 PM UTC Mar 14,2019 12:39 PM UTC Xamarin.Forms 9
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Tags: SfRotator
Yoram Griguer
Asked On April 5, 2017 03:05 PM UTC

Hi,

We currently have an horizontal SfRotator inside a vertical ScrollView. The problem is vertical scrolling works perfectly except inside the SfRotator: when we scroll vertically touching an area inside the rotator, the event seems to be catched and it doesn't scroll at all. As the rotator has an horizontal orientation, it should only catch horizontal scrolling. Could you check this and perhaps give me a hint on how I could resolve this?

Thank you very much in advance.

Best,

Yoram.

Rathana Kumar Sekar [Syncfusion]
Replied On April 10, 2017 12:40 PM UTC

Hi Yoram,

Thanks for contacting Syncfusion Support.

We were able to reproduce the issue and have logged defect report regarding this. A support incident to track the status of this defect has been created under your account. Please log on to our support website to check for further updates.



Regards,
Rathanakumar S.


Yoram Griguer
Replied On April 10, 2017 03:29 PM UTC

Thank you for your answer. However, I don't see any new ticket in my account, are you sure the ticket has been created?

Thank you very much,

Yoram.

Ashwini Paranthaman [Syncfusion]
Replied On April 11, 2017 12:07 PM UTC

Hi Yoram, 
Due to technical glitch that might not have appeared in your list. Please refresh and check if the incident is available in your account. 
Regards, 
Ashwini P. 


Yoram Griguer
Replied On April 11, 2017 12:09 PM UTC

Yes I see it now, thank you. Do you have an idea when it will be fixed?
Thank you.

Ashwini Paranthaman [Syncfusion]
Replied On April 12, 2017 11:16 AM UTC

Hi Yoram, 
The techinal glitch has been resolved. If your query is related to the issue "Vertical scrolling in ScrollView being catched while SfRotator is horizontal" reported in this forum then please follow up with the incident that has been created under your account. 
Regards, 
Ashwini P. 


Charlin
Replied On March 11, 2019 05:01 PM UTC

Hi, 

Any news about this issue? I'm having the same issue on v16.4.0.52. 

Vanaja  Annasamy [Syncfusion]
Replied On March 13, 2019 04:31 PM UTC

Hi Charlin,

Greetings from Syncfusion.

We have checked with the reported issue and we were unable to reproduce in our latest version (16.4.0.54). We have prepared the sample for your reference. Please download the same ffrom the below link.

Sample link: http://www.syncfusion.com/downloads/support/directtrac/general/ze/RotatorSample1136675706 

Please try our sample and check whether you could reproduce the reported issue. If not please provide the issue replicating sample with the replication procedure and it will help us to proceed further with your requirement.

Regards,
Vanaja R.A.
 


Charlin
Replied On March 14, 2019 12:07 AM UTC

Hi Vanaja R.A,

Thanks for your quick response. 

The Sample is working fine because it is not using a ScrollView.

Using the same sample you sent me if I wrap the content in a ScrollView then I won't be able to scroll vertically over the Carrousel. 


Vanaja  Annasamy [Syncfusion]
Replied On March 14, 2019 12:39 PM UTC

Hi Charlin,

We have prepared the SfCarousel sample inside ScrollView and we could not reproduce the reported issue. We have provided the sample for your reference. Please download the same from the below link.

Sample link: http://www.syncfusion.com/downloads/support/directtrac/general/ze/carousel_6_2-2141020558
 
Please try our sample and check whether you could reproduce the reported issue. If not, please modify our sample based on your scenario and revert with the modified sample with the replication procedure and it will help us to provide exact solution for your requirement .

Regards,
Vanaja R.A.

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