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Word doc - download window not closing in chrome

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129365 Mar 14,2017 10:51 AM Mar 15,2017 08:06 AM ASP.NET Web Forms 1
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Tags: DocIO
Anandi
Asked On March 14, 2017 10:51 AM

Hi,
When a word document is downloaded in chrome, the parent window still remains open, but it is closed in IE. Is there any way to close the parent browser, which is just a blank window?
Thanks a lot.
Anandi

Vijay Ramachandran [Syncfusion]
Replied On March 15, 2017 08:06 AM

Hi Anandi,

Thank you for using Syncfusion products.

We suspect that the mentioned “parent window didn’t closed in chrome” issue is not related to DocIO and this issue may be caused due to limitation or configuration of Google Chrome. So kindly raise the query to Google Chrome support team to resolve the reported issue. If you suspect this issue caused due to DocIO then, kindly provide us the sample to reproduce the issue at our end.

Let us know if you have any concern.

Regards,
Vijay R
 


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