We use cookies to give you the best experience on our website. If you continue to browse, then you agree to our privacy policy and cookie policy. (Last updated on: November 16, 2018).
Unfortunately, activation email could not send to your email. Please try again.
Syncfusion Feedback

Toggle Tooltip being shown and rendering issues on mobile devices.

Thread ID:





129102 Feb 27,2017 05:10 PM UTC Feb 28,2017 06:31 AM UTC ASP.NET MVC 1
Tags: Tooltip
Nate Greene
Asked On February 27, 2017 05:10 PM UTC

Hey Guys,

I have 2 quick questions about the Tooltip control:

1. Can I toggle tooltips being displayed on the page? I am currently using them to show new users what different buttons do on the site but I want to give them the option to turn off Tooltips once they are familiar with the layout.

2. I have a series of tooltips that are used on buttons that open bootstrap modals. When on desktop the tooltip will disapear when the modal is opened but on mobile devices the tooltip does not appear until i click somewhere on the modal. Is this how it is supposed to behave or is there a way I can automatically close the tooltip when the modal is opened?



Karthikeyan Viswanathan [Syncfusion]
Replied On February 28, 2017 06:31 AM UTC

Hi Nate,    
Thanks for contacting Syncfusion Support.   
Please find the response to your queries below.   
Query: “Can I toggle tooltips being displayed on the page?”   
 Yes, you can toggle the display of tooltips using enable and disable public methods. Please refer to the below code snippet:   
function showhide(args) {   
             (args.isChecked) ? $(".e-tooltip").ejTooltip("disable") : $(".e-tooltip").ejTooltip("enable");   
Query: “Is this how it is supposed to behave or is there a way I can automatically close the tooltip when the modal is opened?”   
Before the modal is opened, you can close the tooltip using hide public method. Refer to the code snippet:   
function btnclick(args) {   
Karthikeyan V.   


This post will be permanently deleted. Are you sure you want to continue?

Sorry, An error occured while processing your request. Please try again later.

Please sign in to access our forum

This page will automatically be redirected to the sign-in page in 10 seconds.

Warning Icon You are using an outdated version of Internet Explorer that may not display all features of this and other websites. Upgrade to Internet Explorer 8 or newer for a better experience.Close Icon