NullReferenceException while converting a DOCX

[Sergey Zubkov]

Hello

I'm getting a 'NullReferenceException' when I'm trying to convert a .docx file.

Stack trace:

System.NullReferenceException: Object reference not set to an instance of an object.

   at Syncfusion.DocIO.DLS.Convertors.DocxParser.GetImageName(String imageId, Boolean isHeaderFooter, Boolean isPicBullet)

   at Syncfusion.DocIO.DLS.Convertors.DocxParser.LoadImage(WPicture picture, String id, Boolean isHeaderFooter, Boolean isPicBullet)

   at Syncfusion.DocIO.DLS.Convertors.DocxParser.ParsePictureWatermark(MemoryStream shapeStream)

   at Syncfusion.DocIO.DLS.Convertors.DocxParser.ParseWatermark(MemoryStream shapeStream, ParagraphItemCollection paraItems)

   at Syncfusion.DocIO.DLS.Convertors.DocxParser.ParseShape(XmlReader reader, ParagraphItemCollection paraItems, MemoryStream drawingStream, MemoryStream shapeStream)

   at Syncfusion.DocIO.DLS.Convertors.DocxParser.ParseRun(XmlReader reader, ParagraphItemCollection paraItems)

   at Syncfusion.DocIO.DLS.Convertors.DocxParser.ParseParagraphItems(XmlReader reader, ParagraphItemCollection paraItems)

   at Syncfusion.DocIO.DLS.Convertors.DocxParser.ParseBody(XmlReader reader, IEntity entity)

   at Syncfusion.DocIO.DLS.Convertors.DocxParser.ParseDocument(Stream stream)

   at Syncfusion.DocIO.DLS.Convertors.DocxParser.ParseDocument(Package package)

   at Syncfusion.DocIO.DLS.Convertors.DocxParser.Read(String fileName, WordDocument document)

   at Syncfusion.DocIO.DLS.WordDocument.OpenDocx(String fileName)

   at Syncfusion.DocIO.DLS.WordDocument.OpenInternal(String fileName, FormatType formatType, String password)

Attachment: DDPS_V3__Delivery_Guide_for_Consultants_rus.docx_bbaf65a6.zip

[Vijay Ramachandran]

Hi Sergey,

Thank you for using Syncfusion products.

A support incident to track the status of your query has been created under your account. Please log on to our support website to check for further updates,

https://www.syncfusion.com/account/login?ReturnUrl=%2fsupport%2fdirecttrac%2fincidents

Please let us know if you have any concern.

Regards,
Vijay R