NullReferenceException while converting a DOCX

Hello

I'm getting a 'NullReferenceException' when I'm trying to convert a .docx file.

Stack trace:

System.NullReferenceException: Object reference not set to an instance of an object.
   at Syncfusion.DocIO.DLS.Convertors.DocxParser.GetImageName(String imageId, Boolean isHeaderFooter, Boolean isPicBullet)
   at Syncfusion.DocIO.DLS.Convertors.DocxParser.LoadImage(WPicture picture, String id, Boolean isHeaderFooter, Boolean isPicBullet)
   at Syncfusion.DocIO.DLS.Convertors.DocxParser.ParsePictureWatermark(MemoryStream shapeStream)
   at Syncfusion.DocIO.DLS.Convertors.DocxParser.ParseWatermark(MemoryStream shapeStream, ParagraphItemCollection paraItems)
   at Syncfusion.DocIO.DLS.Convertors.DocxParser.ParseShape(XmlReader reader, ParagraphItemCollection paraItems, MemoryStream drawingStream, MemoryStream shapeStream)
   at Syncfusion.DocIO.DLS.Convertors.DocxParser.ParseRun(XmlReader reader, ParagraphItemCollection paraItems)
   at Syncfusion.DocIO.DLS.Convertors.DocxParser.ParseParagraphItems(XmlReader reader, ParagraphItemCollection paraItems)
   at Syncfusion.DocIO.DLS.Convertors.DocxParser.ParseBody(XmlReader reader, IEntity entity)
   at Syncfusion.DocIO.DLS.Convertors.DocxParser.ParseDocument(Stream stream)
   at Syncfusion.DocIO.DLS.Convertors.DocxParser.ParseDocument(Package package)
   at Syncfusion.DocIO.DLS.Convertors.DocxParser.Read(String fileName, WordDocument document)
   at Syncfusion.DocIO.DLS.WordDocument.OpenDocx(String fileName)
   at Syncfusion.DocIO.DLS.WordDocument.OpenInternal(String fileName, FormatType formatType, String password)

Attachment: DDPS_V3__Delivery_Guide_for_Consultants_rus.docx_bbaf65a6.zip

1 Reply

VR Vijay Ramachandran Syncfusion Team November 17, 2016 11:10 AM UTC

Hi Sergey,

Thank you for using Syncfusion products.

A support incident to track the status of your query has been created under your account. Please log on to our support website to check for further updates,

https://www.syncfusion.com/account/login?ReturnUrl=%2fsupport%2fdirecttrac%2fincidents

Please let us know if you have any concern.

Regards,
Vijay R
 


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