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Online Documentation Site down?

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127411 Nov 14,2016 01:36 PM Nov 17,2016 01:18 PM General Discussion 3
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Michael Lambert
Asked On November 14, 2016 01:36 PM

I've been trying to get to your Online Documentation site for the last couple of day and it keeps timing out.  I've tried different computer and browser, all the same result..  Is this site down and if so, when is it getting back up?

Ramesh Kannan [Syncfusion]
Replied On November 16, 2016 02:59 PM

Hello Michael, 
Thanks for using Syncfusion products. 
We could not find any downtime in server. Could you please share the screenshot of error message that shows in browser? 
Thanks, 
Ramesh Kannan 


Michael Lambert
Replied On November 17, 2016 01:05 PM

I think it has to do with something at work, it works fine at home.. It was working fine about two weeks ago, but all of a sudden stopped.  I've tried several browsers and several machines.  Not sure what happen.
I can get to everything else, just not the Online Docs.  Here is what I get:



Ramesh Kannan [Syncfusion]
Replied On November 17, 2016 01:18 PM

Hello Micheal, 

Seems like https://docs.syncfusion.com restricted in your workplace network. Could you please contact your network admin to resolve this?  
Alternatively can you please try https://help.syncfusion.com and let us know still you are facing this issue. 

Thanks, 
Ramesh Kannan 


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