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If you became a customer of the Syncfusion Reporting Platform or the Report Viewer, Report Designer, or Report Writer components before October 2019 and have questions related to those products, you can request support through our forum system. However, please note that this support system is only for existing customers who are still using the Syncfusion Reporting Platform or its components and not for new customers looking for reporting products from Syncfusion.
For new customers or those with general reporting questions, we recommend contacting our support team at https://support.boldreports.com/, which is a separate brand created by Syncfusion for its reporting solutions. Our team will be happy to assist you with any questions you may have.
Thank you for choosing Syncfusion for your reporting needs.
VSVinoth Srinivasan Syncfusion Team November 10, 2016 11:54 AM UTC
Hi QUB,
Thanks for contacting Syncfusion support.
Query
Response
It's normal that the color "Transparent" on chart don’t work in Preview and export documents ?
We have tested the “Transparent” color value for chart background and it works properly at our end. Please confirm whether you were checking the color for background property. If not, then please share the steps or property name to reproduce the issue at our end. It will help to provide the solution at the earliest.
Grid lines dont show on chart in Preview, normal ?
When creating a new chart only the horizontal gridlines are enabled whereas the vertical gridline is disabled. Please enable vertical gridlines of the chart using property window to show both grid lines in view. Please refer the attached snap.