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Syncfusion Feedback

Zooming Toolbar buttons seems to misbehave

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127292 Nov 8,2016 11:00 AM UTC Nov 9,2016 12:58 PM UTC ASP.NET MVC 2
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Tags: Chart
Marek Kud
Asked On November 8, 2016 11:00 AM UTC

Hello,

I am working on chart reporting using the chart control and I run into a problem with zooming buttons in top right corner of the chart area. When user uses a touch pad on laptop which is very inaccurate then the buttons trigger the drag operation instead of click. 
Described behavior can be seen for example here: http://mvc.syncfusion.com/demos/web/chart/zoomingandpanning also I have recorded the screen cast to illustrate the problem.


The second part of screen cast shows that the zoom in and zoom out buttons does not work correctly when the panning mode is enabled, or probably it is working but the redraw method is not called due to java script errors.

Marek Kud
Replied On November 8, 2016 11:01 AM UTC

Link to screen cast: http://screencast.com/t/pblEPSzLueK

Dharanidharan Dharmasivam [Syncfusion]
Replied On November 9, 2016 12:58 PM UTC

Hi Marek, 

Thanks for using Syncfusion product. Kindly find the response for your queries below. 

Query 1: When user uses a touch pad on laptop which is very inaccurate then the buttons trigger the drag operation instead of click.  
Response: We have created sample with zooming and we are not able to reproduce the reported issue. For your reference we have attached the sample. Kindly find the sample from below location. 
Since we can’t able to reproduce the reported, kindly revert us by modifying the attached sample or provide your sample with replication steps. 
 
Query 2: The second part of screen cast shows that the zoom in and zoom out buttons does not work correctly when the panning mode is enabled, or probably it is working but the redraw method is not called due to java script errors. 
Response: We can able to reproduce the reported issue. So we have logged issue report on Zoom in and zoom out on zoom tool buttons is not working properly when the pan is enabled. Fix for the issue will be included in our volume 4 main release which is expected at the mid of November 2016. For the reported issue, we have created branch incident (#167085), so kindly follow up with the  incident (#167085) for further details.  

Thanks, 
Dharani. 



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