We use cookies to give you the best experience on our website. If you continue to browse, then you agree to our privacy policy and cookie policy. (Last updated on: November 16, 2018).
Unfortunately, activation email could not send to your email. Please try again.
Syncfusion Feedback

Cannot select value on tablet or mobile device

Thread ID:





126050 Sep 20,2016 07:46 PM UTC Sep 23,2016 01:08 PM UTC LightSwitch HTML 4
Tags: DateTimePicker
Asked On September 20, 2016 07:46 PM UTC


I'm using the DateTimePicker, which works fine on a PC, but I'm having problems with using the control on mobile devices and tablets. Depending on the placement of the control, it may show all of its details when selected, but if it is lower down on the screen they only partially show in the browser. To get to the remaining details you need to scroll down, but scrolling down on the control or another part of the page causes the details view to close.

Is there some option I need to set to work with this control correctly, or some way to work around this issue?

Replied On September 21, 2016 05:40 PM UTC


The problem occurs in landscape and portrait mode on a Samsung Galaxy S4 in portrait and landscape modes(specs here http://www.gsmarena.com/samsung_i9500_galaxy_s4-5125.php).

I can send you a link and login if that would help you recreate the problem, please let me know where you'd like it sent.

Francis Paul Antony Raj [Syncfusion]
Replied On September 22, 2016 09:00 AM UTC

Hi Robert, 
We were able to reproduce an issue at our end (“Cannot select value on tablet or mobile device”). We had confirmed this as a defect and logged an issue report for this. We had created a new incident under your account to track the status of the issue reported in this forum. Please log on to our support website to check for further updates. 
Francis Paul A 

Replied On September 22, 2016 10:38 AM UTC

Thanks Francis, much appreciated, since my apps are required to work on a range of mobile devices.

Francis Paul Antony Raj [Syncfusion]
Replied On September 23, 2016 01:08 PM UTC

Hi Robert, 
Thanks for the update 
Please let us know if you need further assistance on this. 
Francis Paul A 


This post will be permanently deleted. Are you sure you want to continue?

Sorry, An error occured while processing your request. Please try again later.

Please sign in to access our forum

This page will automatically be redirected to the sign-in page in 10 seconds.

Warning Icon You are using an outdated version of Internet Explorer that may not display all features of this and other websites. Upgrade to Internet Explorer 8 or newer for a better experience.Close Icon