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Syncfusion Controls Causing Web Pages To Not Load on iOS WebView

Thread ID:





125114 Jul 22,2016 11:30 AM UTC Sep 9,2016 12:34 PM UTC ASP.NET MVC 4
Tags: Grid
Zakir Hossain
Asked On July 22, 2016 11:30 AM UTC

We have a web application built with ASP.NET MVC and used syncfusion controls in it. We are also trying to develop a mobile application for the same and have a feature where the actual web site is being loaded into the mobile app using the native webview. The web site loads fine on ios safari or chrome however when we try to load the site using the ios native Webview from our ios app, the page seems to cause javascript errors and gets stuck. The page that we are trying to load using ios webview contains syncfusion grid and scheduler controls. If we remove these controls from the page and then try to load it using ios Webview it works fine. But it seems syncfusion controls are causing some sort of javascript error that prevents the page to get loaded on ios Webview.

We have managed to track the actual javascript error that we are getting. We are getting some error from getbrowserdetails() function from ej.web.all.min.js where it probably encounters some null value reference.

At the moment we are clueless of what's going wrong or what to do with this. It is important for us to load our ASP .NET pages into the ios webview and at this moment we are stuck with it. Seeking some help from the experts.

Thanking in advance!

Zakir Hossain

Ragavee U S [Syncfusion]
Replied On July 26, 2016 12:16 PM UTC

Hi Zakir, 

We have confirmed the issue with “Script error thrown when rendering control in ios native WebView” as a defect and it will be fixed in our Volume 2 Service Pack 2 release which is scheduled to be available by the end of August, 2016. 


Zakir Hossain
Replied On July 28, 2016 10:02 AM UTC

Hi Ragavee,
Many thanks for your reply. Glad that you have taken this into consideration and put this in the release list. We will be waiting for the Version 2 SP 2 release.

Will I be notified in the forum thread when the fix is available or I have to check for Version 2 SP 2 release availablity?

Zakir Hossain

Ragavee U S [Syncfusion]
Replied On July 29, 2016 06:48 AM UTC

Hi Zakir, 

Thanks for your update. 

You may check our website periodically to know about our release schedule. Volume 2 Service pack 2 release is scheduled to be released by end of August  2016 

Ragavee U S. 

Ragavee U S [Syncfusion]
Replied On September 9, 2016 12:34 PM UTC

Hi Zakir, 

We have missed out to include the fix for the issue “Script error thrown when rendering control in ios native WebView” in our Volume 2 Service Pack 2 release. So, we will include the fix in our Volume 3, 2016 release which is scheduled to be roll out by end of September 2016. 

Ragavee U S. 


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