Rang navigator onrangechanged event

[kalpa serashiya]

hi,

function onrangechanged(sender) {

var chartobj = $("#container").data("ejChart");

if (chartobj != null) {

chartobj.model.primaryXAxis.zoomPosition = sender.zoomPosition;

chartobj.model.primaryXAxis.zoomFactor = sender.zoomFactor;

}

$("#container").ejChart("redraw");

}

and

$("#rangecontainer").ejRangeNavigator({

//...

labelSettings:

{

higherLevel:

{

intervalType: 'years',

},

lowerLevel:

{

intervalType: ' quarters',

}

},

//...

});

I have 2 following issues

1. for single series data for chart while dragging on range Navigator got error as

JavaScript runtime error: Unable to get property 'Region' of undefined or null reference(image1 attached)

2.get duplicate (reapeted value ) on x-axis (attached image2)

Attachment: RangeNavigatorIssue_images_53580384.rar

[Sanjith Kesavan]

Hi Kalpa, 

Thanks for contacting Syncfusion support. We have analyzed your queries and please find the response for them below.  

Query1:  for single series data for chart while dragging on range Navigator got error as 

JavaScript runtime error: Unable to get property 'Region' of undefined or null reference (image1 attached) 

We have tried to replicate the issue but the issue is not reproduced at our end. In the below link, we have attached sample for your reference.  

Sample link: http://www.syncfusion.com/downloads/support/forum/124219/ze/range350954259  

If you still face any concern, kindly let us know by modifying the attached sample along with replication procedure. Or else please provide the sample in which reported issue is reproduced.  

This will be helpful for us to find and fix the issue sooner. 

 

Query2: get duplicate (reapeted value ) on x-axis (attached image2) 

While checking the provided screenshot we found that you have set labelformat as “MMM” for primaryXAxis. If the selected range is changed, then chart is redrawn as per the selected range in the range navigator. In your screenshot, data is selected from end of March 2015 to end of October 2015. In the chart also data is displayed in the same data. Interval is calculated for days but label format is set for months. To avoid this please remove the labelformat set for the axis or else please set the label format as “dd-MMM”.  Please find the below screenshot without setting label format.  

 

Please find the below screenshot after setting label format as “dd-MMM”. 

 

 

 

 

Please let us know if you have any concern. 

 

Regards, 

Sanjith. 

  

[kalpa serashiya]

Hi,

still I got same error

Query1:  for single series data for chart while dragging on range Navigator got error as 

JavaScript runtime error: Unable to get property 'Region' of undefined or null reference.

I took same code as in your sample  http://www.syncfusion.com/downloads/support/forum/124219/ze/range350954259 (except script files)

[for more than one series data  Range Navigator working fine]

please help ,tell me  possible  solution 

thanks

[Sanjith Kesavan]

Hi Kalpa,  

Thanks for your reply. We have checked the previously updated sample using the script files prior to 13.4.0.58 and the reported issue is reproduced. But in 13.4.0.58 version of Essential Studio reported issue has been fixed. So please update your Essential Studio to 13.4.0.58 or above version to fix this issue.  

Regards, 

Sanjith.