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Dashboard Designer Preview not working

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123951 May 3,2016 12:23 AM May 4,2016 08:46 AM Dashboard Platform 6
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Tags: Dashboard Designer
nofian adi
Asked On May 3, 2016 12:23 AM

I just installed dashboard designer community edition. After create a dasboard and some graph, I tried to preview it. The result was like this. I run on windows 10 64 bit. What should I do? Thanks

nofian adi
Replied On May 3, 2016 12:24 AM

this is the result, http://imgur.com/BEDClTV

Pragadeesh Naran [Syncfusion]
Replied On May 3, 2016 12:42 AM

Hi Nofian,

Sorry for the inconvenience caused.

Could you please provide us the Exception log file(s) generated to proceed further? The exception log file(s) can be found in the following location. 

“%AppData%\Syncfusion\DashboardDesigner\1.1.0.199\IISExpress_DashboardService\ErrorLog”


Regards,

Pragadeesh Naran N.
 


nofian adi
Replied On May 3, 2016 01:10 AM

Thanks for your response. this is my log.

Thanks

Attachment: ErrorLog03052016_967ab0be.zip

Pragadeesh Naran [Syncfusion]
Replied On May 3, 2016 02:28 AM

Hi Nofian,

We are unable to reproduce the issue at our end. Please provide us some more information i.e. data source used to design the dashboard. It would be helpful if you can share the dashboard file(File->Save from the dashboard designer).  
  


Regards,
  

Pragadeesh Naran N. 
  


nofian adi
Replied On May 3, 2016 02:30 AM

I use mysql database for my datasource. This is my dashboard. Thank you for your help.

Attachment: dash_d67dc3da.zip

Sathishkumar Mariappan [Syncfusion]
Replied On May 4, 2016 08:46 AM

Hi Nofian,  
   
We had confirmed “Dashboard Designer preview is not working“ as an issue with v1.1.0.199 and created a separate incident. Please follow-up with the incident for further assistance.  
 
 
The fix for this issue will be included in our next release which is scheduled for mid-June 2016.  
 
Please let us know if you have any further assistance.  
  
Regards, 
Sathishkumar M. 
 


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