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Syncfusion Feedback

Blurred font into PDF

Thread ID:





123829 Apr 25,2016 12:30 PM UTC Apr 27,2016 10:53 AM UTC ASP.NET Web Forms (Classic) 3
Tags: PDF
Asked On April 25, 2016 12:30 PM UTC


 We are using SyncFusion HTML to PDF tool. For one the environment the generated PDF is rending blurred fonts. Can you please guide me
to troubleshoot this issue?
Also wanted to know the usage of data files and temp files created by SyncFusion and its impact after deletion.


Chinnu Muniyappan [Syncfusion]
Replied On April 26, 2016 11:53 AM UTC

Hi Jyoti, 

Thank you for contacting Syncfusion support. 

We are suspecting that the issue occurs due to the legacy drawing registry, please refer the below KB link to how to avoid the legacy drawing issues. 

Still you have facing the same issue, could you please provide your input document, it would more helpful for us to investigate further on this. 

Please let us know if you have any concern. 


Replied On April 26, 2016 01:10 PM UTC

Hi Chinnu,

Thanks for the reply. I will check the link provided by you for font issue.
Can you please let me the know the usage of temp files and data files created by SyncFusion and its impact after deletion? As for one our deployment environment we have deleted these
SyncFusion temp and data files and we wanted to ensure that the there is no imapct on the tool functionality.


Chinnu Muniyappan [Syncfusion]
Replied On April 27, 2016 10:53 AM UTC

Hi Jyoti, 
Could you please provide us the following information about your query. 
·         Code snippet 
·         Input HTML document 
·         Output PDF document 
·         Essential Studio version.  
In WebKit based HTML to PDF conversion we internally use WebKit rendering engine to convert HTML to PDF document. We usually save the generated documents in the temporary folder for further processing. Once it is processed by the HTMLConverter it will be deleted from the mentioned location. 
Please let us know if you have any concerns. 


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