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Syncfusion Feedback

Cannot find view full screen, media tool and cannot selectable to resize image

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123310 Mar 4,2016 09:02 AM UTC Mar 9,2016 05:48 AM UTC ASP.NET MVC 3
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Tags: RichTextEditor
Nguyen Hoai Nam
Asked On March 4, 2016 09:02 AM UTC

Hi Syncfusion,

I have a problem when using RTE in my project. 
I'm using syncfusion 13.1450.0.21 for ASP MVC and I cannot apply tool view full screen and media to my RTE, my code is picture 1 and 2 in attachment.
Also I cannot selectable an image added to RTE for resize action, please get picture 3 in attachment.

This is my code RTE:

 Html.EJ().RTE("rteSample")
        .ShowHtmlSource(true)
        .Width("100%")
        .ContentTemplate(@<div></div>)
        .IsResponsive(true)
        .MinWidth("20px")
        .ShowFooter(true)
        .AllowKeyboardnavigation(true)
        .EnableResize(true)
        .ToolsList(toolsList)
        .Tools(tool => tool.Font(font).Images(image).Clear(clear).FormatStyle(formatStyle)
        .Tables(tables).Indenting(indenting))
        .ImageBrowser(img => img.FilePath("/Files/")
            .ExtensionAllow("*.png,*.gif,*.jpg,*.jpeg")
            .AjaxAction(Constants.FileBrowserAction))
        .FileBrowser(file => file.FilePath("/Files/")
            .ExtensionAllow("*.png,*.txt,*.jpg,*.docx")
            .AjaxAction(Constants.FileBrowserAction))
        .Render();

Attachment: images_ad068669.zip

Arun Palaniyandi [Syncfusion]
Replied On March 7, 2016 04:40 PM UTC

Hi Nguyen,

Thanks for contacting Syncfusion support,

Query :”I'm using syncfusion 13.1450.0.21 for ASP MVC and I cannot apply tool view full screen and media to my RTE, my code is picture 1 and 2 in attachment. Also I cannot selectable an image added to RTE for resize action.”

Sorry for the inconvenience. We have provided the support for the media, full view and image resizable support for the RTE our newer versions after version 13.1450.0.21. We would therefore suggest that you upgrade to our latest version to have this features.

You can download and install the platforms you need in the latest main release v13.4.0.53 from the following link.
https://www.syncfusion.com/support/directtrac/downloads/13_4_0_53

Please follow the steps suggested in the following KB article link for generating the license key for corresponding versions.
https://www.syncfusion.com/kb/2326  

Please find the Syncfusion releases and the version history below for your reference:
https://www.syncfusion.com/downloads/version-history

Please let us know if you have any queries.

Regards,
Arun P

Nguyen Hoai Nam
Replied On March 9, 2016 02:23 AM UTC

Hi Syncfusion,

I have updated to newest version and it works. Thank you very much!

Regards,
Nam

Saranya CJ [Syncfusion]
Replied On March 9, 2016 05:48 AM UTC

Hi Nam,
We are glad to know that reported issue has been resolved. Please let us know if you require any other assistance.
Regards,
Saranya

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