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Syncfusion Feedback

strange behaviour

Thread ID:





121249 Nov 23,2015 07:55 PM UTC Nov 24,2015 07:20 AM UTC JavaScript 1
Tags: ejChart
James Butler
Asked On November 23, 2015 07:55 PM UTC

In my ajax code I am hiding a chart then showing it again in another ajax call. That works very fast but after re-showing the chart, when I click on it to drag and rotate it, it just disappears. This is a 3D chart.

Deepaa Pragaasam [Syncfusion]
Replied On November 24, 2015 07:20 AM UTC

Hi James,
Thanks for contacting Syncfusion Support.
We have analyzed your query and replicated in our sample but we are unable to reproduce the issue.
We have used two buttons for the ajax calls.
On clicking the hide chart the chart is hidden
Hiding the chart

On clicking the display chart button the chart is shown

On rotating the displayed chart

We have attached the sample for your reference
Sample Link: http://www.syncfusion.com/downloads/support/forum/121249/ze/Ajax_calls268398387
If you still have any concern, kindly revert back to us by modifying the attached sample along with the replication procedure.
We would also like to know the version of the Essential studio in which the issue is reproduced.
This will be helpful for us to find and fix the issue sooner.
Please let us know if you have any concerns.


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