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Welcome to the Syncfusion Dashboard Platform
Hello,
Welcome to the Syncfusion Dashboard Platform
Post all issues related to Syncfusion Dashboard Platform feedback in this forum.
Regards,
Syncfusion Dashboard Team.
Welcome to the Syncfusion Dashboard Platform
Post all issues related to Syncfusion Dashboard Platform feedback in this forum.
Regards,
Syncfusion Dashboard Team.
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8 Replies
MK
Mikhail Krasnobaev
November 12, 2015 08:48 AM UTC
Good day!
Thank you very much for a great product!
I have a question about Dashboard SDK, I was trying to install it with a community license dashboard key, and it gives an error.
Is the key for the SDK should be a different one?
Best regards, Mikhail.
Thank you very much for a great product!
I have a question about Dashboard SDK, I was trying to install it with a community license dashboard key, and it gives an error.
Is the key for the SDK should be a different one?
Best regards, Mikhail.
KS
Kathiresan Subramaniam
Syncfusion Team
November 12, 2015 12:46 PM UTC
Hi Mikhail,
Key is different for Dashboard SDK and Dashboard server. Key can be downloaded from the below links.
Dashboard Server:
http://www.syncfusion.com/support/unlockkeys/1_1_0_122/dashboardserver
Dashboard SDK:
http://www.syncfusion.com/support/unlockkeys/1_1_0_122/dashboardsdk
Regards,
Kathiresan S.
Key is different for Dashboard SDK and Dashboard server. Key can be downloaded from the below links.
Dashboard Server:
http://www.syncfusion.com/support/unlockkeys/1_1_0_122/dashboardserver
Dashboard SDK:
http://www.syncfusion.com/support/unlockkeys/1_1_0_122/dashboardsdk
Regards,
Kathiresan S.
MK
Mikhail Krasnobaev
November 26, 2015 03:26 PM UTC
Good day.
I can't add date columns to a DatePicker selector and to a Grid widgets.
If i open a Demo dashboard and remove Date from a column field it is not possible to add it back.
Looks like the drag&drop functionality isn't working.
Best regards, Mikhail.
I can't add date columns to a DatePicker selector and to a Grid widgets.
If i open a Demo dashboard and remove Date from a column field it is not possible to add it back.
Looks like the drag&drop functionality isn't working.
Best regards, Mikhail.
BR
Balaji Ravichandran
Syncfusion Team
November 27, 2015 08:50 AM UTC
Hi Mikhail
Thank you for using Syncfusion products.
We are unable to reproduce the reported issue. We are able to achieve the same, please check the following video and let us know whether you are trying in the same scenario.
http://www.syncfusion.com/downloads/support/forum/121008/ze/DragandDropIssue932943233
Please let us know if you have any further concerns.
Thanks,
Balaji Ravichandran.
Thank you for using Syncfusion products.
We are unable to reproduce the reported issue. We are able to achieve the same, please check the following video and let us know whether you are trying in the same scenario.
http://www.syncfusion.com/downloads/support/forum/121008/ze/DragandDropIssue932943233
Please let us know if you have any further concerns.
Thanks,
Balaji Ravichandran.
MK
Mikhail Krasnobaev
December 1, 2015 10:14 AM UTC
Good day, thank you for your answer.
I am trying to do exactly the same stuff like in video. After inspecting further I found out that when running Designer - my graphic card starts running at 100%, what slows down the PC (I am running windows 7x64 pro).
I installed Designer on another PC that runs on server2008r2, there I get a different error dragging time column (see attached file).
Best regards, Mikhail.
Attachment: syncDesigner_179f28f0.rar
I am trying to do exactly the same stuff like in video. After inspecting further I found out that when running Designer - my graphic card starts running at 100%, what slows down the PC (I am running windows 7x64 pro).
I installed Designer on another PC that runs on server2008r2, there I get a different error dragging time column (see attached file).
Best regards, Mikhail.
Attachment: syncDesigner_179f28f0.rar
RC
Rajadurai C
Syncfusion Team
December 2, 2015 05:55 PM UTC
Hi Mikhail,
Thanks for your update.
Regarding the PC slow down on running the designer, we will get this investigated at our end and provide required fix in our main release which can be expected in January 2016.
Regarding the error message "'Format' is not a recognized built-in function name", it will be thrown only if the connected database server whose SQL Server version is less than 2012. Our Dashboard Designer currently supports SQL Server 2012 & later for SQL Server connection type for better performance. We kindly request you to upgrade the SQL Server version. However, we will consider query comptability with earlier SQL Server versions in future.
Let us know if you require further assistance on this.
Regards,
Rajadurai
Thanks for your update.
Regarding the PC slow down on running the designer, we will get this investigated at our end and provide required fix in our main release which can be expected in January 2016.
Regarding the error message "'Format' is not a recognized built-in function name", it will be thrown only if the connected database server whose SQL Server version is less than 2012. Our Dashboard Designer currently supports SQL Server 2012 & later for SQL Server connection type for better performance. We kindly request you to upgrade the SQL Server version. However, we will consider query comptability with earlier SQL Server versions in future.
Let us know if you require further assistance on this.
Regards,
Rajadurai
PA
Paul
January 25, 2016 11:05 AM UTC
Hello,
I am new to your products. If i have bug reports or feature requests, is it better that i use this forum, or that i post "Incidents" in my profile?
Also note: i will post several issues in a short period of time, but i hope i won't be flagged as a spammer :)
Thank you,
Paul
SU
Suriya
Syncfusion Team
January 25, 2016 01:20 PM UTC
Hi Paul,
Thank you for contacting Syncfusion Support.
You can raise as many as queries related to our Syncfusion products. Please create a separate incident for issue/feature. For sample based solution, we can provide support in forum updates.
Regards,
Suriya
Thank you for contacting Syncfusion Support.
You can raise as many as queries related to our Syncfusion products. Please create a separate incident for issue/feature. For sample based solution, we can provide support in forum updates.
Regards,
Suriya
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AD Administrator
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