If you became a customer of the Syncfusion Reporting Platform or the Report Viewer, Report Designer, or Report Writer components before October 2019 and have questions related to those products, you can request support through our forum system. However, please note that this support system is only for existing customers who are still using the Syncfusion Reporting Platform or its components and not for new customers looking for reporting products from Syncfusion.
For new customers or those with general reporting questions, we recommend contacting our support team at https://support.boldreports.com/, which is a separate brand created by Syncfusion for its reporting solutions. Our team will be happy to assist you with any questions you may have.
Thank you for choosing Syncfusion for your reporting needs.
SASaravanan Arunachalam Syncfusion Team October 12, 2015 06:23 AM UTC
We analyzed your code snippet and found that you bound the filtered data to the grid. So, we suggested you to get the grid view data using “model.dataSource” method of Grid. Please refer to the following screenshot.
If you filter the data using Grid filter actions, after bound the datasource to grid, we suggest you to get the filtered data using “getFilteredRecords” method of Grid. Please refer to the below user guide link: