Essential Studio Enterprise Community

[Denis Patry]

Bonjour a tous,

We are trying to install Essential Studio enterprise with no success.

Facts

       _Windows 8.1, x64

       _Successful zip file download and successful unzipping file

      _ Successful Execution with administrative privilege

      _Acceptance of the unlock product key

      _All platform were check to be installed

      _Regarding the GAC, Tools, etc. all was checked

Afterward, the  installer is launch and for many  hours, there is absolutely no installation progress.

For sake of clarity, fin attached a picture of the interface. It might be worthwhile knowing that the

window product changes but no signs of installation in the bar. 

Thank you for your celerity,

Kinds regards,

Denis Patry

Attachment: EssentialStudio_dae99176.zip

[Manivannan Sundararajan]

Hi Denis,

We regret for the inconvenience caused.

In order to check the reported installation issue at our end, could you please follow the steps suggested in the below KB article link and send us the zip file which consists of Syncfusion Installer logs generated by our tool?. It would be much helpful for us to resolve the reported issue at the earliest.

http://www.syncfusion.com/kb/2331  

Also could you please follow the steps suggested in the below KB article link and let us know whether reported issue has been resolved ?

http://www.syncfusion.com/kb/5119  

Please let us know if you need any further assistance on this.

Regards,
Manivannan S.