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Hi Ebsan,
A support incident will be created under your account to track the details for the reported query in this forum. Please log on to our support website to check for further updates:
https://www.syncfusion.com/account/login?ReturnUrl=%2fsupport%2fdirecttrac%2fincidents
Please let us know if you have any other questions.
Regards,
Vijayalakshmi V.R.