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We regret for the inconvenience caused.
You can post your query for the particular control by selecting the particular platform and control in the respective dropdowns. Please refer the below screen shot.
Please follow the below steps to post your query.
1) Please open the create incident page by logging into your Direct-trac account.
2) Please select the project name, platform name, control name, product version and other details for the product which you want to create the incident.
3) Please enter the subject and message of your query.
4) Upload the file if it is necessary for your requirement.
5) Click on the "Create Incident" button.
Please let us know if you need any further assistance on this.
Thanks for the update.
Please get back to us if you have any other concerns.
Udhaya Bala. M