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Keyboard shortcuts for browsers running on Mac OS

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118413 Mar 5,2015 04:39 PM Mar 6,2015 06:57 AM ASP.NET Web Forms 1
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Tags: Diagram
Jim Jacobs
Asked On March 5, 2015 04:39 PM

Hi,

It would seem that simple keyboard shortcuts such as copy/paste (<ctrl>C / <ctrl> V) work fine on Windows, but when running on a Mac, the equivalent keyboard shortcuts do not seem to work.
We have tested Chrome, FireFox and Safari on the Mac (OS X Yosemite 10.10).

I have visited your demo page at : http://asp.syncfusion.com/demos/web/Dashboard/DiagramBuilder.aspx and found the same behaviour as our app.

The contextual menu items for Copy/Cut/Delete/Paste work, just not the keyboard shortcuts.

Is there something I need to do to make this work?

Thanks

Jim



Ashok Kumar V [Syncfusion]
Replied On March 6, 2015 06:57 AM

Hi Jim,

Thanks for using Syncfusion product.

We were able to reproduce the problem and have logged defect report regarding this. A support incident to track the status of this defect has been created under your account. Please log on to our support website to check for further updates

https://www.syncfusion.com/account/login?ReturnUrl=%2fsupport%2fdirecttrac%2fincidents

Please let me know if you have any questions.

Best,

Ashok Kumar V.



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