Get an exception when opening a file

[Bulent Ozbilgin]

Here's an interesting problem I encountered in SfPdfViewer:  When I use the FileOpenPicker object to pick a file and open (using VS 2013, Windows 8.1), I am able to open the file and view it in the component as expected.  However, if I pass a filename to the same function and do not use the FileOpenPicker, and instead, create the file object by  using the GetFileAsync function, I get an unhandled exception *after* the file is loaded, with the exception message of "An item with the same key has already been added."  The only difference in the code is how I get access to the file (GetFileAsync vs PickSingleFileAsync methods).

Not sure what's going on here, but below, please find my XAML and C# code pasted, for illustrating the problem.  If I comment out the GetfileAsync line, and remove the comments from other lines, I can open and see the PDF contents w/ out a problem...

---START C# CODE-----

using System;
using System.Collections.Generic;
using System.IO;
using System.Linq;
using System.Runtime.InteropServices.WindowsRuntime;

using Windows.ApplicationModel.DataTransfer;
using Windows.Devices.Input;
using Windows.Foundation;
using Windows.Foundation.Collections;
using Windows.Graphics.Imaging;
using Windows.UI.Input;
using Windows.UI.Input.Inking;
using Windows.Storage;
using Windows.Storage.Streams;
using Windows.Storage.Provider;
using Windows.UI;
using Windows.UI.Xaml;
using Windows.UI.Xaml.Controls;
using Windows.UI.Xaml.Controls.Primitives;
using Windows.UI.Xaml.Data;
using Windows.UI.Xaml.Input;
using Windows.UI.Xaml.Media;
using Windows.UI.Xaml.Media.Imaging;
using Windows.UI.Xaml.Navigation;
using Windows.UI.Xaml.Shapes;
using Windows.UI.Popups;
using Windows.Storage.Pickers;

using Syncfusion.Windows.PdfViewer;

// The Blank Page item template is documented at http://go.microsoft.com/fwlink/?LinkId=234238

namespace PDFTest
{
    ///

    /// An empty page that can be used on its own or navigated to within a Frame.
    ///

    public sealed partial class SyncfusionViewerTestPage : Page
    {
        public SyncfusionViewerTestPage()
        {
            this.InitializeComponent();

            string fileName = "TestFile.pdf";
            OpenFile(fileName);
        }

        private async void OpenFile(string fileName)
        {
            //var picker = new FileOpenPicker();
            //picker.SuggestedStartLocation = PickerLocationId.DocumentsLibrary;
            //picker.ViewMode = PickerViewMode.List;

            //picker.FileTypeFilter.Add(".pdf");

            StorageFolder folder = KnownFolders.DocumentsLibrary;
            var file = await folder.GetFileAsync(fileName);
            //var file = await picker.PickSingleFileAsync();
            if (file == null) return;
            var stream = await file.OpenAsync(Windows.Storage.FileAccessMode.Read);
            Stream fileStream = stream.AsStreamForRead();
            syncFusionPDFViewer.LoadDocument(fileStream);

        }
    }
}

-----END C# CODE

---------------------------------------------------------

-----START XAML PAGE CODE----

    xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation"
    xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml"
    xmlns:local="using:PDFTest"
    xmlns:d="http://schemas.microsoft.com/expression/blend/2008"
    xmlns:mc="http://schemas.openxmlformats.org/markup-compatibility/2006"
    xmlns:sync="using:Syncfusion.Windows.PdfViewer"
    x:Class="PDFTest.SyncfusionViewerTestPage"
    mc:Ignorable="d">

   
       
   

--------END XAML PAGE CODE------------------------------

[Bulent Ozbilgin]

Interestingly, I found the answer on one of the other threads in the forum.  Looks like somehow, timings are messed up when you try to open the file from the Initialize (or OnNavigatedTo) events; I've been testing a number of different PDF components the past week and had not come across this error before.  Here's the solution I refactored from a previous post (changing the initialize function and adding a timer tick):

        DispatcherTimer t;
        public SyncfusionViewerTestPage()
        {
            this.InitializeComponent();

            t = new DispatcherTimer();
            t.Tick += t_Tick;
            t.Interval = new TimeSpan(0, 0, 1);
            t.Start();
        }

        private void t_Tick(object sender, object e)
        {
            string fileName = "TestFile.pdf";
            OpenFile(fileName);
            t.Stop();
        }

.....Rest of the code is same as above.

[Bulent Ozbilgin]

Interestingly, I found the answer on one of the other threads in the forum.  Looks like somehow, timings are messed up when you try to open the file from the Initialize (or OnNavigatedTo) events; I've been testing a number of different PDF components the past week and had not come across this error before.  Here's the solution I refactored from a previous post (changing the initialize function and adding a timer tick):

        DispatcherTimer t;
        public SyncfusionViewerTestPage()
        {
            this.InitializeComponent();

            t = new DispatcherTimer();
            t.Tick += t_Tick;
            t.Interval = new TimeSpan(0, 0, 1);
            t.Start();
        }

        private void t_Tick(object sender, object e)
        {
            string fileName = "TestFile.pdf";
            OpenFile(fileName);
            t.Stop();
        }

.....Rest of the code is same as above.

UPDATE: Something weird is going on in this component.  I added margin information to the XAML file, for the PDF Viewer element: Margin="0,92,0,0".  Other than that, I did not change anything else in the code.  With that margin information in place, the PDF viewer crashes the application (everything else is constant).  When I remove the margin, the PDF is loaded and becomes visible, as expected.

What is the issue here?  Seems like a pretty big bug.

[Suresh M]

Hi Bulent,

 

Thank you for your interest in Syncfusion products.

 

We are able to reproduce the issue “Document could not be loaded into the Viewer during initialization”. We have created a direct trac incident (#130472) for this issue, please follow up the incident for its resolution.

 

Regarding setting the margin, we are not able to reproduce the issue, herewith we have attached a sample with which we tried to reproduce the issue. Please modify this sample or provide us a simple sample with which this issue could be reproduced.

 

http://www.syncfusion.com/downloads/support/directtrac/130472/PDFViewerWintRT_2013-159545140.zip

 

Please let us know if you need any further assistance.

 

Regards,

Suresh