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Problems with Grid Control Icons

We have recently implemented the Grid Control into our web application and seem to be having trouble with icons not appearing correctly.

I have checked to make sure any CSS or JS files are included and still cannot come up with a reason why.  Any help would really be appreciated as this is my first time using a Syncfusion control.



3 Replies

MS Madhu Sudhanan P Syncfusion Team May 21, 2014 08:30 AM UTC

Hi Michael,


Thanks for using Syncfusion products.


We analyzed the attached screenshot and suspect that the “ejicon.woff” file in “common-images” folder had not been loaded. Please refer the following table for the script and css files to be referred to work with ASP.Net MVC Controls.


Script files

Syncfusion script files:




External Script files:






CSS files








The common-images folder will contain the font files and images which is used by these css files. We have used relative path to refer those images and hence in your project, place the common-image folder as same as the folder structure showed in the following screenshot.



After installing Essential Javascript v12.1.0.43, You can find the above specified script files and css files from the following location.


Script Location: C:\Program Files (x86)\Syncfusion\Essential Studio\\JavaScript\assets\scripts\web


Css Location: C:\Program Files (x86)\Syncfusion\Essential Studio\\JavaScript\assets\css\web


For your convenience we have created a simple sample and the same can be downloaded from the below location.


Sample Location: SimpleMVCGrid.zip


For your convenience, we have also provided the Unedited copy of the document Getting Started with ASP.Net MVC Grid Control and the same can be downloaded from the below location.


Documentation Link: http://www.syncfusion.com/downloads/support/directtrac/125032/Getting_Started_for_MVC_Grid-577428159.zip


Please let us know if we have misunderstood your requirement and please provide us more information (Code snippet you have tried or a sample) regarding you requirement. The information provided would be more helpful for us to analyze the requirement and provide solution as early as possible.



Madhu Sudhanan. P

MV Michael Venditti May 21, 2014 02:30 PM UTC

Thank you very much for your assistance.

With your guidance, I was able to re-apply the appropriate style and javascript files and include the missing images.

Everything is working great now.  Fantastic product and support.


MS Madhu Sudhanan P Syncfusion Team May 22, 2014 05:40 AM UTC

Hi Michael


Thanks for your appreciation.


Please get back to us if you require further assistance, we will be happy to help you out.



Madhu Sudhanan. P

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