|115798||Feb 6,2014 06:39 PM UTC||Apr 19,2017 11:02 AM UTC||WinForms||9|
When i try to open pdf document by pdfviewer toolbar the document is blank.
When i open the document in acrobat everything is ok!
Code with loading document:
public static void PreviewFile(string filePath)
var browseForm = new BrowseForm();
this.pdfViewer = new PdfViewerControl();
this.pdfViewer.Dock = DockStyle.Fill;
this.pdfViewer.Location = new System.Drawing.Point(0, 0);
this.pdfViewer.Anchor = ((System.Windows.Forms.AnchorStyles)((System.Windows.Forms.AnchorStyles.Top | System.Windows.Forms.AnchorStyles.Right | AnchorStyles.Bottom | AnchorStyles.Left)));
this.pdfViewer.AutoSize = true;
this.pdfViewer.Name = "pdfViewer";
this.pdfViewer.Text = "PDF Viewer";
this.pdfViewer.ShowToolBar = true;
this.pdfViewer.Size = new System.Drawing.Size(688, 623);
this.pdfViewer.TabIndex = 0;
this.pdfViewer.Visible = true;
We use syncfusion 10.3.0.43 (we can't use newer till next month). In project we add Syncfusion.pdf.base and pdfviwer.windows in .net 4.0 (10.304.0.43).
Acrobat renders this pdf properly.
I attached pdf's on which we test.
Thank you for your updates.
We have checked the code snippet and pdf documents and we are unable to reproduce the scenario with “The provided pdf documents are displayed blank while opening the documents through open icon in PdfViewer toolbar”. We have attached the sample we have tried in the below link, Could you please modify the sample and update us back. So that we can proceed further in this incident.
Please let us know if you have any concerns.
I attach 2 projects (for 10.304 and for 11.3040 syncfusion dll's).
Hi Klaudiusz ,
Please find the details as below.
10.304 - application renders only blank pages. The same behavior is on your file: SampleWF_10.304.0.43\Data\Barcode.pdf
We are unable to reproduce the issue and we have attached the screenshot for your reference.
11.3040 - Files are loaded but there are some issues with rendering. Look at comparision.png file from attachment.
We are able to reproduce the issue as in your screenshot in “Nokia_E5-00_UG_pl.pdf” and we suspect this to be a defect.
Could you please report this issue through Direct Trac Developer Support System (https://www.syncfusion.com/account/login?ReturnUrl=%2fsupport%2fdirecttrac%2fincidents because you can take the advantage of the expertise of a dedicated support engineer and a guaranteed response time and we hope you will take advantage of this system as well. If you have already reported, please ignore this.
Please let us know if you have any other questions.
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