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Throw AccessViolationException on WinRT PDFViewer (x64)

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109846 Jul 8,2013 02:56 AM Nov 4,2015 07:35 AM Windows Forms 5
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Tags: PDF
Emi
Asked On July 8, 2013 02:56 AM

Hi,

I just download the sample browser for WinRT and try some experience with PDFViewer. Everything work just fine until I switch the project platform to x64 and run the sample.
1. Switch project platform to x64.
2. Reload correspond libraries in Common/DirectXAssembly/x64, include both DirectXWraper and SfPdfViewer
3. Build and run the project.
4. Go to pdf viewer section.
5. Scroll or press next few times to load some more page. -> throw exception

Please reproduce this problem and provide me some infomation about this.
Regards.


Suresh M [Syncfusion]
Replied On July 11, 2013 03:34 AM

Hi Emi,

 

Thank you for your interest in Syncfusion products.

 

We are able to reproduce the issue “Access violation exception thrown when viewing PDF document in X64 build configuration”, however to access this, we request you to create your customer account in Direct Trac and open a new incident so that our support engineer will assist you accordingly.

 

Our Direct Trac support system can be accessed from the following link:

                

https://www.syncfusion.com/account/login?ReturnUrl=%2fsupport%2fdirecttrac%2fincidents

 

Please let us know if you have any concerns.

 

Thanks,

Suresh


Emi
Replied On July 15, 2013 12:08 AM

Thanks,

I've added this problem to direct-trac system.


Suresh M [Syncfusion]
Replied On July 16, 2013 11:44 PM

Hi Emi,

Thank you for your response.

We will assist with the query in the Direct-trac incident.

Please let us know if you have any concerns.

Thanks,
Suresh

John Zdunczyk
Replied On November 3, 2015 11:49 AM

I'm seeing a similar issue coming out of PdfDocument.Save when passing in a memory stream. 
I can't seem to find the directrac copy of this issue, what was the resolution?



Praveenkumar H [Syncfusion]
Replied On November 4, 2015 07:35 AM

Hi John,

We are not able to reproduce the issue, we have attached the sample which we used in our side, can you please provide us sample or code snippet which reproduces the issue.
http://www.syncfusion.com/downloads/support/forum/109846/ze/PDF_Hello-645903413.zip

With Regards,
Praveen

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