We use cookies to give you the best experience on our website. If you continue to browse, then you agree to our privacy policy and cookie policy. Image for the cookie policy date
close icon

Throw AccessViolationException on WinRT PDFViewer (x64)


I just download the sample browser for WinRT and try some experience with PDFViewer. Everything work just fine until I switch the project platform to x64 and run the sample.
1. Switch project platform to x64.
2. Reload correspond libraries in Common/DirectXAssembly/x64, include both DirectXWraper and SfPdfViewer
3. Build and run the project.
4. Go to pdf viewer section.
5. Scroll or press next few times to load some more page. -> throw exception

Please reproduce this problem and provide me some infomation about this.

5 Replies

SM Suresh M Syncfusion Team July 11, 2013 07:34 AM UTC

Hi Emi,


Thank you for your interest in Syncfusion products.


We are able to reproduce the issue “Access violation exception thrown when viewing PDF document in X64 build configuration”, however to access this, we request you to create your customer account in Direct Trac and open a new incident so that our support engineer will assist you accordingly.


Our Direct Trac support system can be accessed from the following link:




Please let us know if you have any concerns.




EM Emi July 15, 2013 04:08 AM UTC


I've added this problem to direct-trac system.

SM Suresh M Syncfusion Team July 17, 2013 03:44 AM UTC

Hi Emi,

Thank you for your response.

We will assist with the query in the Direct-trac incident.

Please let us know if you have any concerns.


JZ John Zdunczyk November 3, 2015 04:49 PM UTC

I'm seeing a similar issue coming out of PdfDocument.Save when passing in a memory stream. 
I can't seem to find the directrac copy of this issue, what was the resolution?

PH Praveenkumar H Syncfusion Team November 4, 2015 12:35 PM UTC

Hi John,

We are not able to reproduce the issue, we have attached the sample which we used in our side, can you please provide us sample or code snippet which reproduces the issue.

With Regards,

Live Chat Icon For mobile
Up arrow icon