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Syncfusion Feedback

Drag and Drops of Nodes

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109100 May 29,2013 07:53 AM UTC Jul 4,2013 05:36 AM UTC ASP.NET Web Forms (Classic) 5
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Tags: DiagramWebControl
Hayssam Hassan
Asked On May 29, 2013 07:53 AM UTC

Hi,
after droping a Node from Palette or after upload an edd Diagram, at rendering time before displaying the node it shawn thier Caption name. Is there is anyway to avoid this.

Best Regards
Hayssam

Amsath Ali M [Syncfusion]
Replied On June 4, 2013 11:57 AM UTC

Hi Hayssam,

 

Thanks for using Syncfusion products.

 

We are afraid that we are unable to reproduce the issue reported by you at our end. Could you please share us more information probably a video which reproduces the reported issue, this will help us to reproduce the issue effectively at our end and to provide a better solution to you?

 

Please refer the below attached video and let us know if you have any queries.

 

Regards,

Amsath Ali. M



video_405fbad0.zip

Hayssam Hassan
Replied On June 6, 2013 08:29 AM UTC

Hi Amsath Ali. M,

thanks for your update, i send you an video-example about my problem, its the same problem that happen by uploading a diagram, another thing that you will notice from this video is that when i try to move a node to another position, sometimes it work well, sometimes not.

Best Regards
Hayssam

Amsath Ali M [Syncfusion]
Replied On June 10, 2013 06:40 AM UTC

Hi Hayssam,

 

Thanks for your update.

 

Since we are unable to find the attachment (video) that you have mentioned in your update, could you please update the video that you have mentioned in your update? So that only, we are able to reproduce the issue reported by you, and to provide a better solution to you.

 

Please let us know if you have any queries.

 

Regards,

Amsath Ali. M


Hayssam Hassan
Replied On June 28, 2013 08:12 AM UTC

Hallo Amsath Ali. M,

sorry hier is again the video.

Best Regards
Hayssam


IMG_0769_da724f65.rar

Amsath Ali M [Syncfusion]
Replied On July 4, 2013 05:36 AM UTC

Hi Hayssam,

 

Thanks for your update.

 

The issue reported by you is a usability issue. Please note that our DiagramWebControl is a CallbackWebControl, and the call back refresh will be done for each action [click, move, select a node, deselect a node, etc.]. The next action will start only when the call back refresh for previous action is completed. In the video which you have sent the click/drag and drop actions done during call back refresh, and not done after call back refresh completed that’s why you the node is not getting updated for the drag operation.

For this, we suggest you to perform actions one after another (that is drag the node only after the node select operation should complete). Also, setting the property DiagramWebControl.ShowWaitingPopupOnCallback = true; will show you the waiting popup on each call back refresh.

 

Please let us know if you have any queries.

 

Regards,

Amsath Ali. M


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