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Grid Grouping Control issue on Windows Azure

Thread ID:





107895 Mar 21,2013 02:43 PM UTC Mar 27,2013 12:20 PM UTC ASP.NET Web Forms (Classic) 3
Tags: GridGroupingControl
Robert Miller
Asked On March 21, 2013 02:43 PM UTC


We are using the ajax grid with json paging. It works great in local testing environment. Unfortunately, it doesn't work on Azure. The page loads fine,  the number of records in the table displays, the loading indicator shows up, but there are no records in the grid.

Please, help.

Eswari S [Syncfusion]
Replied On March 25, 2013 12:22 PM UTC

Hi Robert,


Thank you for using Syncfusion products.


We have prepared the sample with Grid control and hosted the sample in Windows azure.  The Grid control is rendered properly. Please check with the following video demonstrating of the sample and the same can be downloaded from the following link:


Sample link:




Video link:




Could you please try the above sample and get back to us whether you are able to reproduce the issue? If not, could you please give more information so that we could sort out the issue and provide you with solution.


The information provided would be of great help in resolving the issue.

Please try this and let us know if you have any queries.



Eswari S

Robert Miller
Replied On March 25, 2013 01:45 PM UTC

Your sample did not implement JSON paging which was the area where we were having a problem. Please refer to my original post.

Eswari S [Syncfusion]
Replied On March 27, 2013 12:20 PM UTC

Hi Robert,


Thanks for your update.


The reported issue confirmed as defect and logged the defect report for this. However ,we do not provide confidential information in general forum. Please create the new incident in DirectTrac to get patch for reported issue.


Please let us know if you have any queries.



Eswari S


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