We use cookies to give you the best experience on our website. If you continue to browse, then you agree to our privacy policy and cookie policy. (Last updated on: November 16, 2018).
Unfortunately, activation email could not send to your email. Please try again.
Syncfusion Feedback

Syncfusion generic dropdown is not Visible

Thread ID:





107208 Feb 19,2013 01:51 PM UTC Feb 25,2013 11:46 AM UTC ASP.NET MVC (Classic) 3
Tags: Tools
Asked On February 19, 2013 01:51 PM UTC


I am working on ASP .NET MVC4 application. I am using Syncfusion controls on my View. Syncfusion controls are loading and visible when I call from same controller. If I call from other controller (by using RedirectToaction method) Syncfusion controls (TreeView and Generic dropsown) are not visible. 

I am having 3 partial views in my main view. First partial view(left side) uses Syncfusion grid, and right side I am having 2 partial views. One of the Partial view on right side contains Generic dropdown with Treeview. If I call directly from same Controller, everything works fine but if I call from other controller, Generic dropdown with Treeview is missing.

This is very urgent.

Thanks in advance.


Meena [Syncfusion]
Replied On February 22, 2013 06:20 AM UTC

Hi Siva,


Thanks for contacting Syncfusion forums.


We have prepared a simple sample with two partials views and placed a Treeview within GenericDropdown in one of the partial views and called the action method from another controller using RedirectToAction() method, but we are unable to reproduce the reported issue. Treeview and GDD are visible and they are working fine with no issues.


The sample which we have tried is available in the below link.


Please refer the below code snippets,



[New controller]

  public class TestController : Controller



        // GET: /Test/


        public ActionResult Index()


             return RedirectToAction("Index","Home");                                            //calling the index action of Home controller





[Home -> Index.aspx]










Kindly have a look at the sample and let us know if helps. Or if you still feel that issue exists, could you please try reproducing the issue in above sample and share it with us, so that we can analyze the problem from our end and provide you a better solution.


Please let us know if you have any other concerns.





Replied On February 22, 2013 09:49 AM UTC

Hi Meena,

Thanks for the solution. I solved the problem. It's not problem with Syncfusion controls. It is problem with calling Partial view. So I fixed that issue and now it is working fine.

Thanks & Regards,

Meena [Syncfusion]
Replied On February 25, 2013 11:46 AM UTC

Hi Siva,


We are glad to know that your issue has been solved.


Kindly get back to us if you need any assistance. We will be happy to assist you.





This post will be permanently deleted. Are you sure you want to continue?

Sorry, An error occured while processing your request. Please try again later.

Please sign in to access our forum

This page will automatically be redirected to the sign-in page in 10 seconds.

Warning Icon You are using an outdated version of Internet Explorer that may not display all features of this and other websites. Upgrade to Internet Explorer 8 or newer for a better experience.Close Icon