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Metro Studio 2 crashes after starting the program

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104683 Aug 8,2012 12:00 PM UTC Aug 16,2012 06:17 PM UTC Metro Studio 2
loading
Tags: Metro Studio
carlo
Asked On August 8, 2012 12:00 PM UTC

After starting Metro Studio 2 it takes a long, long time to load the interface, ending in a "system not responding" message.

Set Up:
win 7 - 64 bit
service pack 1

carlo
Replied On August 14, 2012 08:34 AM UTC

Just found out that it works fine when I'm not using my secondary monitor.

As soon as I plug in the secondary monitor, the program crashes.

Stephen Jebaraj [Syncfusion]
Replied On August 16, 2012 06:17 PM UTC

Hi Carlo,

Could you please confirm if you are using the latest version of Metro Studio (2.0.1.2). We had issues with multiple monitors in our beta version but it was fixed for the final release. If you are already on the latest version then please send the log file found in this location below to support@syncfusion.com or attach it in this thread.

C:\Users\{User Name}\AppData\Roaming\Syncfusion\Metro Studio\Log\Log.txt

Thanks,

Stephen


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